Alice Langridge Email & Phone Number

Winsley, England, United Kingdom

• Ongoing volunteering position within Dorothy House's business development team whilst living in the U.K.:
• Identified cost-effective product ideas with a focus on business development
• Researched a successful product development plan based on current and future trends in the wellness industry (both domestically and internationally)
• Analyzed a wealth of secondary sources and presented findings/insights in a comprehensive worksheet to senior management
• Provided ongoing support to the business development team and managers
• Wrote blogs in support of the launch of Dorothy House's first online secondhand clothing store

London, United Kingdom

• Whilst working for the world leader in sustainable adventure travel I was part of a small team that supported the sales department:
• Strong understanding and commitment to the traveler experience before, during, and after traveling with G Adventures
• Communicating all significant trip details to agents, travelers, and local offices in preparation for a trip
• Working and cooperating efficiently as part of a global team to ensure our response SLA’s to agent and traveler inquiries are met. Within our region, I had the best stats by 10% for response times and quantity actioned.
• Facilitating the training of newer team members and providing ongoing support to the global team, by creating schedules, training documents, and help sheets, as well as providing 1-1 training sessions in person and via.
• Active team member in driving the office's sustainability mission - I won an employee competition that was focused on sustainable day-to-day practices

Sydney, Australia

• During my Working Holiday Visa in Australia, I worked at CCP Remedial. Working in a small team, I was responsible for:
• Coordinating with builders, tradesmen, and insureds via telephone or e-mail
• Inputting new insurance claims onto the company's database as well as online modals
• Consistently achieving the insurances companies SLA’s for which I was awarded a gift voucher - during my time at CCP both the bookings and submissions teams monthly results were improved on average by 3%
• Working on independent projects such as collating all tradesmen’s necessary insurance documents and contact details onto an organized spreadsheet, as well as CCP’s internal database

Beijing City, China

• Work experience and travel placement for eight weeks at a busy PRC consulting company. Key duties included:
• Researching and presenting on the UK consumer market to young Chinese professionals
• Praised for learning some Mandarin in my own time to be more useful to employees
• Composed and edited travel itineraries for major Chinese cities and wineries for visiting clients
• Analyzed research materials and drafted event correspondence

2.1 (Hons) Bachelor'S Degree, Modern History And Economics, 2.1 (Hons)

Activities and Societies: - Peer Mentor - History Society - History Society Netball (training and matches) - Surf Society

3 X A-Levels (A,B,B)