• Developed and implemented operational process, including management of Third Party Administrator (TPA), for new International Life & Health product targeted at Singapore based Corporate Clients. • Implemented enhanced sales and activities reporting of Asia Pacific Region for International Pooling Network business.• Subject Matter Expert for CRM system in Asia Pacific Region.• Managed New Business administration and claims processes, coordinated AML/CFT requirements.

• Partake in requirement clarifications, user configuration and parameter maintenance for various tracks. (e.g. customer statements, secured lending, eHelp)• Involved in configuration of branches, secured lending and customer statements.• Evaluated and developed processes on regulatory reporting for secured lending.• Participated in Remediation and Usability issues arising from the implementation of Finacle within Asian countries.• Project Manager for assigned enhancement… Show more • Partake in requirement clarifications, user configuration and parameter maintenance for various tracks. (e.g. customer statements, secured lending, eHelp)• Involved in configuration of branches, secured lending and customer statements.• Evaluated and developed processes on regulatory reporting for secured lending.• Participated in Remediation and Usability issues arising from the implementation of Finacle within Asian countries.• Project Manager for assigned enhancement releases. Show less

• Streamlined processes and improved productivity in Cards & Unsecured Loan – Merchant Business.• Involved in the transformational initiative with team of over 100 staff, comprises of vendors and internal staff (including Singapore, Hong Kong, China, India, Taiwan and Indonesia) to replace the core banking platform for the region.• Managed Project Office for Front-end Sales system of CBG.• Developed Tracking Mechanism for Sales Analysis and Performance Management.• Successfully… Show more • Streamlined processes and improved productivity in Cards & Unsecured Loan – Merchant Business.• Involved in the transformational initiative with team of over 100 staff, comprises of vendors and internal staff (including Singapore, Hong Kong, China, India, Taiwan and Indonesia) to replace the core banking platform for the region.• Managed Project Office for Front-end Sales system of CBG.• Developed Tracking Mechanism for Sales Analysis and Performance Management.• Successfully implemented the Compliance Module in response to the FA Act requirement.• Assisted in the Project Office of the Bank’s Regional Integration Department. Show less