Alice Wang Email & Phone Number

Melbourne, Victoria, Australia

Mt Waverley

Melbourne, Australia

•Delivering 5-star customer service to VVIP customers- Hotel Reservations, car bookings, tour arrangements •Enhancing the experience of guests through international airport meeting and greeting•Dealing with client complaints daily in a professional manner to help resolve issues and maintain customer rapport •Providing information on events, attractions and services around the Melbourne area to VVIP customers•Offering regular support to the Executive Hosts and Service Managers, ensuring all guests’ needs are met

Melbourne, Australia

•Work around a 24 hour 7 day week roster including weekends and public holidays•Excelled in role requiring the ability to handle a variety of customer service and resolve customer issues with high standard of customer services to meet 5 stars exceptions•Upheld a high level of professionalism in customer service and relations•Worked under high pressure and fast-paced conditions•Maintained a professional personal presentation•build rapport with all guests and maintain regular customer bases

Chelsea Melbourne Area, Australia

•Trained and supervised staffs•Serving customers•Conducted stock taking and procurement•Handled the cashier •Performed book keeping•Manage store with clean and fresh environment •Performed best coffee with quality and taste

Melbourne, Australia

Conducted stock taking and procurementFiling Database & Records ManagementRecommend, select, and help locate or obtain merchandise based on customer needs and desires.Work with MYOB system Take orders and special orders for items not currently in stock and notify customers when the items have arrivedpackage goods for customers and arrange deliveryorder items

Data Structures + Algorithms, Data Structures + Algorithms

Bootcamp, Front End Web Development

Activities and Societies: Activities and societies: - Accepted into a fully funded intensive 16-Week Bootcamp run by Generation Australia.

Diploma Of Education, Building/Construction Finishing, Management, And Inspection