Alice Wiesner Email & Phone Number

Spring Branch, Texas, United States

- Provides customer service and information to the public and helps handle complaints and emergencies- Administrative support work with purchasing, human resources, revenue accounting, budgeting, and training. - Prepares correspondence and daily, weekly, monthly, quarterly, and annual reports. - Ensures park office operations are in compliance with Texas Parks and Wildlife Department (TPWD) guidelines.- Performs camper registration, revenue collection and accounting, and issues permits and licenses.- Assists with the daily operation and business activities of the Park Store and performs purchasing activities in compliance with established procedures.- Trains employees in office operations, maintains office supplies, and concession merchandise.- Works under moderate supervision- Performs additional duties as assigned.- Complies with all Agency, Division and Branch rules, regulations and procedures.

Spring Branch, Texas, United States

- Construction: Built out a tiny home including plumbing, insulation, drywall, bathroom installation, flooring, and painting- Land maintenance: Clear cedar trees for water and ecosystem restoration, till, plant, and fertilize gardens, mowed fields, empty and maintain property septic tank

Oakland, California, United States

- Oversaw day to day operations of the Taproom- Wrote training programs and daily operations SOPs for all Front of House staff and Management- In charge of hiring and training new FOH employees, running quarterly one on one meetings, and yearly reviews - Determined beer allocations for the Taproom and shipping program - Data entry and analyzation of company’s cash forecast - Data entry for all front of house payroll and managing clock in/ out team wide- Managed weekly and monthly inventory- Analyzed monthly profit and loss reports to create budgets, sales goals, and determine trends- Wrote the Company’s code of conduct and created our system for grievance report filing and reporting- Ensured necessary licensing was in place for all operations including any special events- Coordinated and managed all Taproom events- In charge of facility maintenance- Managed the info@ email, and kept the company website up to date - Created new programs and service models to allow reopening while in compliance with COVID-19 regulations- Supervised quality control of our product

San Francisco, California, United States

- Oversaw the reconception of Boxing Room to Barcino, including creating training manuals for the new concept, developing and implementing SOPs, and programming the new POS system. Service received a three star review from Michael Bauer. - Used Excel for pricing out product, inputting employee hours and sales for tip distribution, bi weekly payroll, and monthly inventory- Constructed an organized and user friendly file system for new managers with all necessary contacts, log ins, and training materials- Processed invoices and gather all necessary paperwork for new vendors- Managed all reservations, and coordinate special events by working with our head chef to create a menu, price out cost per head, and organize any special requests - Analyzed monthly P&L reports to develop new systems for increased profitability and efficiency- Created standards for cleanliness and organization, and hold staff accountable for maintaining them - Placed orders for restaurant supplies, liquor, and beer

Oakland

- Created the set-up, serving, and closing systems to streamline brunch service- Used InDesign to update menus for daily printing - Promoted business on social media - Made weekly bank runs for the restaurant and balance petty cash- Wrote a “food bible” for the staff to study and updated it weekly

Wilderness First Aid

This is the first of three modules working towards a Wilderness First Responder certification. This course teaches medic skills.

Certified Massage Therapist, Massage Therapy/Therapeutic Massage