Alice B. Email & Phone Number

Vancouver, British Columbia, Canada

• Develop creative and innovative visual merchandising strategies and plans aligned with brand aesthetics, culture, current weather trends, and Marketing campaigns.• Coordinate with store manager and 10 staff members to ensure proper execution of visual displays and promotional setups.• Collaborate with Demand Planning and Retail Operations teams to manage stock levels for every campaign or promotion the store has.• Stay informed about industry trends, competitor activities, and customer preferences related to visual merchandising.• Work closely and attend bi-weekly 1-on-1 calls with internal stakeholders, including Visual Merchandising Manager, District Manager, and Retail Marketing Manager to brainstorm and develop Merchandising strategies and promotional campaigns.• Develop and implement 10+ store-level campaigns while coordinating with the mall and company marketing plans. • Plan and execute visual displays for special events, and seasonal promotions.

● Analyze prior information regarding sales and traffic to make future financial decisions for the store (e.g., cash ordering).● Efficiently allocate labour resources to meet business demands while minimizing overtiming and understaffing. ● Actively involved in the hiring process from screening candidates to the interview rounds.● Coordinated and contributed to the successful execution of various events, from in-store to brand's collaborations.● Proficient in using workforce management software (e.g., Microsoft Excel) to create and manage employee schedules, ensuring optimal coverage during peak hours while minimizing labour costs.● Coordinate schedules with employees, accommodate requests, and resolve scheduling conflicts.● Curate visual merchandising presentations on the sales floor, ensuring alignment with company standards for aesthetics, culture and consistency with other retail locations.● Reduce the shipment processing time by 30% by implementing a streamlined inventory management system.● Resolve any conflicts and ensure effective communication with peers and subordinates.

Richmond, British Columbia, Canada

● Provide prompt customer support with a professional, friendly, and patient attitude.● Train new hires in company-specific policies, procedures, selling points, and product knowledge.● Take an active part in hosting many store events.● Take part in visual merchandising of the displays and windows.● Make promotional videos for the store on two social media platforms, namely TikTok and Instagram.● Up-sell and cross-sell to achieve maximum sales.● Skilled in handling POS system transactions including credit, cash, exchanges, and returns.

● Proficient in video editing applications like Cap Cut, Instagram Reels, and Adobe After Effects● Generate ideas and video content to promote Beedie.● Continuously monitor current industry trends to stay competitive and relevant to the school’s culture.● Increase engagement on Beedie’s social media accounts, like Instagram and TikTok with videos I created.● In total, the videos that I filmed received more than 15k views.

● Design and establish marketing plans for multiple events. ● Proficient in using MailChimp and designing Newsletters to promote campaigns and increase retention rate.● Utilized graphic designing platforms like Canva and Adobe Photoshop for social media posts.● Collaborate and communicate effectively with other departments to operate the club smoothly.● Grew social media engagement on Instagram by 40% in 3 months.● Produce both written and visual content for social media posts.

Vancouver, British Columbia, Canada

● Proficient in up-selling and cross-selling to achieve maximum sales.● Ranked #1 in the whole district for part-time sales for 6 weeks. ● Surpassed my daily personal goals by approximately 24% on average.● Skilled in processing returns and handling card and cash transactions.● Engaged and evaluated customer needs to recommend appropriate products.● Made sure the store looked neatly laid out, well-organized, and well-stocked, and all merchandise was priced correctly.

Key Responsibilities ● Greeted customers and addressed any concerns or problems ● Recommended suitable goods to customers● Replenished and standardized products● Maintained knowledge of current sales, promotions, and return policy● Skilled at using cash register; collected payments; issued change

Key Responsibilities ● Analyzed clients’ financial situation to design a suitable insurance plan.● Well-informed of current product and its benefits to accommodate to client’s needs.● Took part in telemarketing and successfully set up meetings to sign contracts with the client.

Bachelor Of Business Administration - Bba, Marketing

Associate Of Arts - Aa, Business/Commerce, General