Alice B. Email & Phone Number

Vancouver, British Columbia, Canada

• Develop creative and innovative visual merchandising strategies and plans aligned with brand aesthetics, culture, current weather trends, and Marketing campaigns.
• Coordinate with store manager and 10 staff members to ensure proper execution of visual displays and promotional setups.
• Collaborate with Demand Planning and Retail Operations teams to manage stock levels for every campaign or promotion the store has.
• Stay informed about industry trends, competitor activities, and customer preferences related to visual merchandising.
• Work closely and attend bi-weekly 1-on-1 calls with internal stakeholders, including Visual Merchandising Manager, District Manager, and Retail Marketing Manager to brainstorm and develop Merchandising strategies and.
• Develop and implement 10+ store-level campaigns while coordinating with the mall and company marketing plans.

• Analyze prior information regarding sales and traffic to make future financial decisions for the store (e.g., cash ordering).
• Efficiently allocate labour resources to meet business demands while minimizing overtiming and understaffing.
• Actively involved in the hiring process from screening candidates to the interview rounds.
• Coordinated and contributed to the successful execution of various events, from in-store to brand's collaborations.
• Proficient in using workforce management software (e.g., Microsoft Excel) to create and manage employee schedules, ensuring optimal coverage during peak hours while minimizing labour costs.
• Coordinate schedules with employees, accommodate requests, and resolve scheduling conflicts.

Richmond, British Columbia, Canada

• Provide prompt customer support with a professional, friendly, and patient attitude.
• Train new hires in company-specific policies, procedures, selling points, and product knowledge.
• Take an active part in hosting many store events.
• Take part in visual merchandising of the displays and windows.
• Make promotional videos for the store on two social media platforms, namely TikTok and Instagram.
• Up-sell and cross-sell to achieve maximum sales.

• Proficient in video editing applications like Cap Cut, Instagram Reels, and Adobe After Effects
• Generate ideas and video content to promote Beedie.
• Continuously monitor current industry trends to stay competitive and relevant to the school’s culture.
• Increase engagement on Beedie’s social media accounts, like Instagram and TikTok with videos I created.
• In total, the videos that I filmed received more than 15k views.

• Design and establish marketing plans for multiple events.
• Proficient in using MailChimp and designing Newsletters to promote campaigns and increase retention rate.
• Utilized graphic designing platforms like Canva and Adobe Photoshop for social media posts.
• Collaborate and communicate effectively with other departments to operate the club smoothly.
• Grew social media engagement on Instagram by 40% in 3 months.
• Produce both written and visual content for social media posts.

Vancouver, British Columbia, Canada

• Proficient in up-selling and cross-selling to achieve maximum sales.
• Ranked #1 in the whole district for part-time sales for 6 weeks.
• Surpassed my daily personal goals by approximately 24% on average.
• Skilled in processing returns and handling card and cash transactions.
• Engaged and evaluated customer needs to recommend appropriate products.
• Made sure the store looked neatly laid out, well-organized, and well-stocked, and all merchandise was priced correctly.

• Key Responsibilities
• Greeted customers and addressed any concerns or problems
• Recommended suitable goods to customers
• Replenished and standardized products
• Maintained knowledge of current sales, promotions, and return policy
• Skilled at using cash register; collected payments; issued change

• Key Responsibilities
• Analyzed clients’ financial situation to design a suitable insurance plan.
• Well-informed of current product and its benefits to accommodate to client’s needs.
• Took part in telemarketing and successfully set up meetings to sign contracts with the client.

Bachelor Of Business Administration - Bba, Marketing

Associate Of Arts - Aa, Business/Commerce, General