Alice Liu Email and Phone Number

• Solid background in project management methodologies to realize end-to-end solutions in a Telecommunication environment• Liaised with government agencies and standard organizations continuously, researched and evaluated latest technologies carefully and conveyed them clearly.• Thorough knowledge of SDLC, CMMI and ITIL, had experiences in standards to document business processes and flows• Strong ability to communicate with key stakeholders, including presentations to a technical audience and clarifications to research materials• Capable of strategic and tactical thinking and proposing solution timely to meet customer requirements• Provided technical guidance in solution design and solution, reviewed and advised on test cases, test plan and test reports• Proven and demonstrated experience in writing and reviewing project documentation, with excellent analysis, reporting and presentation skills• Ability to facilitate and present technical and business information at workshops confidently• Effectively developed working relationships with peers and team numbers to produce high quality deliverables in line with the project’s timelines• Good experience with Microsoft tools (Excel, Project, MS Office)

• Communicated with marketing team to fulfill software requirements analysis, design and confirmation• Analyzed software requirements and supplied pros/cons in different program plans to produce software designs and interface specifications• Designed, coded and debugged new features (e.g. call connection and code transfer) based on software requirements and system designs in according with development process• Maintained and modified old features based on external fields’ bugs• Wrote, updated and maintained software requirements specification, technical developing documentation, customer documentation and manual operational procedures for end customers• Supplied key guidance in feature application and software version updating of external fields