Alicia Andrade Email & Phone Number

Supervise the work of the office, administrative, or customer service of employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Analyze and optimize operations including supplies, other clerical services, and resolving patient complaints or answer patient questions in regards to policies and procedures. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints. Implementing corporate or department policies, procedures, and service standards in conjunction with management.

Fremont, Ohio, United States

Greet patient’s daily and prepare them for an exam with the provider. Perform vital signs and recording the findings within EPIC. Assisting providers with in office procedures. Reviewing past and present medical histories. Drawing up and preparing medication injections such as antibiotics and Depo Provera.

Bellevue, Ohio, United States

Checking in patients and documenting all vital signs such as blood pressure, temperature, pulse, and respirations along with patient information in Centricity and Greenway. Reviewing patient’s past and current medical history. Calling in and sending medications electronically through Greenway. Performing urine drug screens, MMSE, assisting with lumbar punctures, and drawing up and preparing Botox and steroid injections for the physician to administer. Collecting and documenting patient medical records.

Bellevue, Ohio, United States

Manages and coordinates venipuncture through Paragon by placing orders for lab work for outpatients. Executing lab orders using venipuncture, butterfly, and syringe methods. Specimen processing for inpatients and outpatients. Initiate urine specimens for urine drug screens, urinalysis, and urine cultures.

Bachelor Of Science - Bs, Registered Nursing, Nursing Administration, Nursing Research And Clinical Nursing

Associate Of Arts And Sciences - Aas, Registered Nursing/Registered Nurse

Associate'S Degree, Medical Administrative/Executive Assistant And Medical Secretary

Certificate Program, Phlebotomy Technician/Phlebotomist