-Managed inbound and outbound calls with prospective students, evaluating their background, educational goals, and obstacles to match them with suitable degree programs.-Utilized Salesforce to document all activities and track prospective students' progress throughout the application process, accurately identifying their current stage and ensuring timely follow-up and support.-Promoted university programs, linking students to financial aid and academic advisors to streamline onboarding processes.-Enhanced student outreach programs, achieving a 10% increase in enrollment each year.-Trained and mentored new team members, integrating them into project workflows and company culture.

-Conducted outreach to prospective students through phone and email, guiding them through the application process.-Assisted in identifying appropriate educational programs based on student needs and goals. -Maintained accurate records of student interactions in Salesforce.-Set appointments for prospective students with financial and academic advisors.

-Fulfilled customer orders via phone, email, and in person.-Organized employee schedules and directed store merchandising projects.-Coordinated customer orders and fulfillment, enhancing overall customer satisfaction.-Demonstrated product knowledge and provided recommendations to customers.

-Developed and managed individualized care plans for residents with various disabilities, emphasizing community integration and quality of life enhancement.-Led daily activities and projects that supported residents' personal growth and enriched their lives.-Provided comprehensive support to individuals with developmental, intellectual, psychiatric, and other disabilities, empowering them to make informed daily life choices.-Assisted residents in leading active lives within the community while ensuring proper medication administration and maintaining accurate medical records.

-Coordinated logistics for university events, including prom, military balls, and performances. -Managed audiovisual setups and ensured safe operations for events.-Collaborated with event planners and internal stakeholders.