At Surf & Turf Roofing, my focus is on driving operational excellence and fostering a culture of collaboration. Our initiatives extend our community impact, resonating with the organization's core values of service and quality. We have successfully implemented processes that not only enhance efficiency but also ensure every team member's contributions are valued and leveraged for our collective success.As a leader, I'm dedicated to creating an environment where trust and belonging are paramount, promoting continuous improvement and a relentless mindset among the team. My role involves championing our values, serving the community, and ensuring every operational touchpoint delivers a five-star experience, reflecting our commitment to excellence in all we do.
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Install SupervisorIndependent AlarmPhiladelphia, Pa, Us -
Operations And Culture ManagerSurf & Turf Roofing Sep 2024 - PresentCommunity Engagement: Lead initiatives that serve our community beyond just roofing, enhancing our impact and visibility.Team Development: Cultivate a culture of collaboration, trust, and belonging, ensuring every team member feels valued and connected in both personal and professional endeavors.Operational Excellence: Implement and execute processes that drive efficiency and quality, delivering an unbelievable, five-star experience in all aspects of operations.Performance Management:Foster a relentless mindset, encouraging team members to put in the effort and strive for continuous improvement.Culture Champion: Promote The Surf & Turf CORE ValuesSERVE – Put more into the world than you takeUNBELIEVABLE – 5 star or nothing experienceRELENTLESS – It’s not talent, its effort.FAMILY – 1 team 1 tribe 1 trust--across all levels of the organization to strengthen our unique culture. -
Chief Executive OfficerVeteratech Jan 2021 - PresentUnited StatesVeteraTech offers retailers and business owners a wide range of solutions for digital signage, assembling, merchandising, and many other retail projects in a timely fashion. We partner with both veterans of the industry and Veterans in the USA! -
Operations CoordinatorCentral Pro Services Apr 2023 - Jul 2024New Jersey, United States -
Construction Project CoordinatorBrandpoint Services Jul 2019 - Dec 2020New JerseyManage and oversee the day-to-day construction progress of each projectHire the necessary crew members, manage supplies, update clients on progress, and implement procedures to adhere to building and safety codes. Provide recommendations and institute measures for improvement by modification to operating work instructions. Maintain and monitor project plans, project schedules, work hours, budgets and expenditures. Supervise and facilitate equipment and component installation to assure that every process is running due standards. -
Officer Of Outreach Operations And Corporate FundingHometown Missions Mar 2013 - Oct 2019Greater Philadelphia AreaVisit remote locations, heavily populated with people in need of aid.Analyze areas of need and helps connect clients to relief.Offer guidance on available resources within community. Maintain accurate records and files of client interactions and referrals. Represent organization at community or corporate meetings to increase public awareness and garner support for Hometown Missions.Demonstrate success in community outreach efforts, corporate funding, and scouting areas of need.
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Field Service Professional/Team TrainerVivint Smart Home Jan 2011 - Jan 2019De, Pa, Nj MarketInstall and service alarm and home automation systems while delivering world class customer service, and training to customers.Train, motivate, and inspire team members to perform above standardsDeliver insights on KPIs and a road map to mastering success individually and on a team basisDevelop and coach individuals by creating personalized training sessions for struggling professionalsField support calls for upwards of 15 individuals at any timePerform duties as required for home automation systems including but not limited to, running wire, handling power tools, installing and servicing thermostats and door locks, as well as remotely controlled lighting devices, cameras, cloud storage and moreExperience with Go! Control system, Z-wave devices, Alarm.com , Ademco and Honeywell as well as other brandsSelf-dispatch to appointments, provide technical and sales training to new employees, manage inventory levels, close sales and remain professional and punctualPersonally deliver five star service to escalated customersConduct inspections, audits, and other necessary measures while on site with professionals to pinpoint areas for development.Communicate with team of 15+ individuals on KPIs, personal improvement plans, training, sales development, and offer insight on how to improve.Cultivate a positive team morale and experience for all professionalsConduct quarterly presentations, demonstrating new products, motivational inspiration, team stats, training, and award ceremonies -
Radiopharmaceutical AssociateNuclear Diagnostic Products Aug 2013 - Oct 2014Cherry Hill, NjAssisted in packing doses or prescriptions for shipment, preparing cases with proper labeling, wiping doses, and loading and unloading containers in keeping with DOT regulations. Performed quality control to ensure high quality product that meets specificationsResponsible for verifying accuracy of labeling and order contents on outgoing shipments. Maintained incoming inventory by wiping, surveying, and inputting received inventory into systemPrepared nightly route information for drivers Handled and disposed of waste and used materials in a safe and controlled manner. . Performed general clean up within pharmacyParticipated in all required training including but not limited to: biohazard waste handling, blood-borne pathogens, dosimetry, radiation safety, contamination procedures, HIPAA (Health Insurance Portability and Accountability Act, safe driving procedures, and DOT regulations. -
Sales Team LeaderMarriott Vacation Club International Apr 2009 - May 2010Orlando, Florida AreaUsed sales techniques that maximized revenue while maintaining existing guest loyalty to Marriott, including up-selling.Resolved guest calls, requests, or problems by contacting proper departments such as Data Entry, Accounting, Customer Service, or Sales AdministrationCommunicated with potential owners via telephone and email to set up preview package sale and tours. Explained all details and requirements related to presentations to potential owners and verified that customers met eligibility guidelinesOvercame owner objections while maintaining a polite and enthusiastic demeanor.Promoted awareness of brand image internally and externally.Checked availability of locations and dates, or found alternative dates or options for customers if first choice was not available. Answered any and all guests questions about property or services available to guests.Marriott Vacation Club Team Culture Award 2010MVCI Counselor Leadership: Journey to Greatness 2010MVCI Top Performer July 2009MVCI Top Performer August 2009MVCI Top Performer September 2009MVCI Top Performer November 2009MVCI Top Performer December 2009 -
ManagerVenuto'S Old World Pizza Jan 2005 - Jun 2008Cherry Hill, Nj , Oaklyn, Nj , Lindenwold, NjCoordinated activities of workers engaged in keeping business records, collecting and paying accounts, ordering and purchasing supplies and delivery of foodstuffs to customers.Directed cooking, wrapping and packing of food prepared and served, collecting of monies from in-house and take-out customers and assembling of food orders for customers.Assisted employees and customers with complaints and concernsResponsible for payroll and input of hoursConducted quarterly inventory auditsOrdered, inventoried, and stocked various products and stock needed for efficient start up of businessesTraveled to locations within New Jersey to open new businesses, interview, hire, and train staff, set up POS systems and start up procedures prior to grand openings
Alicia Walker Education Details
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Lincoln Technical InstituteMedical Assisting -
Haddon Township High School
Frequently Asked Questions about Alicia Walker
What company does Alicia Walker work for?
Alicia Walker works for Independent Alarm
What is Alicia Walker's role at the current company?
Alicia Walker's current role is Install Supervisor.
What schools did Alicia Walker attend?
Alicia Walker attended Lincoln Technical Institute, Haddon Township High School.
Who are Alicia Walker's colleagues?
Alicia Walker's colleagues are Miguel Camacho, Dominic Onofrio, Jesse Wirth, Ant Greene, Anthony Jones, Tyler Willis, James Patterson.
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Alicia Walker
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