Alicia Chen Email & Phone Number

Seattle, Wa, Us

• Created branding guide, brand assets & iconography, flyer and infographic design templates for consistent brand image and appearance across various platforms• Ideated wireframes and created prototypes in Figma for attorney matters management, multi-timer tracking and navigation and documented UX recommendations for tech team handoff• Prototyped Figma wireframes using HTML/CSS to demonstrate functionality and present layout

• Revised and reformatted existing wiki tool based on insights from 11 user interviews and usability testing sessions to improve user flow, simplify information architecture and functionality• Designed low to high fidelity wireframes and prototypes leveraging insights from user testing to generate iterations resulting in a 60% increase in feature discoverability• Coordinated weekly meetings with team of 4 and main sponsor contact to discuss progress, updates, and barriers• Migrated… Show more • Revised and reformatted existing wiki tool based on insights from 11 user interviews and usability testing sessions to improve user flow, simplify information architecture and functionality• Designed low to high fidelity wireframes and prototypes leveraging insights from user testing to generate iterations resulting in a 60% increase in feature discoverability• Coordinated weekly meetings with team of 4 and main sponsor contact to discuss progress, updates, and barriers• Migrated subset of data to Tableau and built demo in HTML/CSS, React, and JavaScript Show less

• Designed marketing graphics for social media posts & delivered on scheduled campaign materials using Figma and Canva• Filmed and edited promotional videos for recruitment, flagship events, cultural & informational workshops using Adobe Creative Suite

Remote

• Compiled and analyzed 15+ user and stakeholder interviews for the Xfinity chat bot experience• Synthesized UX research data and findings using R and Excel, k means cluster analysis, and consumer segmentation• Workshopped and worked in design sprint teams to ideate new customer experiences with Xfinity flex

• Drafted and sent bi-weekly newsletters and updates to email subscribers increasing event turnout by 30% • Planned events for membership base of 1000+ and adapted formats for online engagement during university's transition to remote operations

• Collaborated with external organizations for cross-platform promotions• Discussed contracts with local businesses and restaurants for fundraising

Seattle, Washington, United States

• Filmed and edited cover videos using Adobe Premiere Pro

Seattle, Washington, United States

• Worked in UW Comotion Lab & Makerspace in Fluke Hall with variety of tools including 3D Printers, laser cutters, CAD software, sewing machines and soldering stations• Participated in the University of Washington's Women in Science and Engineering Summer Bridge Program as an incoming freshman • Developed and implemented a project mapping over 50+ free or low-cost immigration services utilizing HTML/CSS and Google Maps API

Tukwila, Washington, United States

• Invited to participate in summer residency at the Museum of Flight based on academic performance in earth and space science coursework• Awarded Best Rover Proposal by University of Washington Physics Faculty• Selected as a student speaker for the summer residency closing event• Selected as student representative for the annual Pathfinder Gala

Seattle

• Participated in the summer immersion program at the Amazon Doppler creating a cumulative project tracking the shelf life of common foods using a web app using Python, HTML5, CSS, and JavaScript