Alicia Chen Email & Phone Number

Seattle, WA, US

• Created branding guide, brand assets & iconography, flyer and infographic design templates for consistent brand image and appearance across various platforms
• Ideated wireframes and created prototypes in Figma for attorney matters management, multi-timer tracking and navigation and documented UX recommendations for tech team handoff
• Prototyped Figma wireframes using HTML/CSS to demonstrate functionality and present layout

• Revised and reformatted existing wiki tool based on insights from 11 user interviews and usability testing sessions to improve user flow, simplify information architecture and functionality
• Designed low to high fidelity wireframes and prototypes leveraging insights from user testing to generate iterations resulting in a 60% increase in feature discoverability
• Coordinated weekly meetings with team of 4 and main sponsor contact to discuss progress, updates, and barriers
• Migrated… Show more
• Migrated subset of data to Tableau and built demo in HTML/CSS, React, and JavaScript Show less

• Designed marketing graphics for social media posts & delivered on scheduled campaign materials using Figma and Canva
• Filmed and edited promotional videos for recruitment, flagship events, cultural & informational workshops using Adobe Creative Suite

Remote

• Compiled and analyzed 15+ user and stakeholder interviews for the Xfinity chat bot experience
• Synthesized UX research data and findings using R and Excel, k means cluster analysis, and consumer segmentation
• Workshopped and worked in design sprint teams to ideate new customer experiences with Xfinity flex

• Drafted and sent bi-weekly newsletters and updates to email subscribers increasing event turnout by 30%
• Planned events for membership base of 1000+ and adapted formats for online engagement during university's transition to remote operations

• Collaborated with external organizations for cross-platform promotions
• Discussed contracts with local businesses and restaurants for fundraising

Seattle, Washington, United States

• Filmed and edited cover videos using Adobe Premiere Pro

Seattle, Washington, United States

• Worked in UW Comotion Lab & Makerspace in Fluke Hall with variety of tools including 3D Printers, laser cutters, CAD software, sewing machines and soldering stations
• Participated in the University of Washington's Women in Science and Engineering Summer Bridge Program as an incoming freshman
• Developed and implemented a project mapping over 50+ free or low-cost immigration services utilizing HTML/CSS and Google Maps API

Tukwila, Washington, United States

• Invited to participate in summer residency at the Museum of Flight based on academic performance in earth and space science coursework
• Awarded Best Rover Proposal by University of Washington Physics Faculty
• Selected as a student speaker for the summer residency closing event
• Selected as student representative for the annual Pathfinder Gala

Seattle

• Participated in the summer immersion program at the Amazon Doppler creating a cumulative project tracking the shelf life of common foods using a web app using Python, HTML5, CSS, and JavaScript