Ali Doğan work email
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Ali Doğan personal email
Ali Doğan is a versatile professional with many years of experience in the technology and telecommunications sectors and roles. In his most recent role, he took on the role of Digital Product Lead for TOBi, the AI-based voice and chatbot assistant at Vodafone, overseeing maintenance and upgrade conversational design scenarios. His main skills include Digital Marketing, Product Development, Project Management, SQL, Interaction Design, Communication Design, Stakeholder Relations.He also served as a growth strategy and digital channels decision architect, defining solutions and designs in areas such as customer marketing and campaign management. He is an expert in agile methodology and excels in leadership roles.In addition, Ali, who previously worked as a software engineer, contributed to product development processes using Java and JavaScript in different projects. He also gained experience in business analytics and marketing by effectively using tools such as Google Analytics, Trends and Ads. Starting his career as an intern, he gradually progressed to take on important roles in different sectors.Ali has problem-solving abilities, communication skills and a wealth of experience; This makes it a valuable asset for any organization. He currently continues his career at Vodafone as Business Process Transformation Executive and is responsible for the smoothness of CBU Mobile processes.
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Process Management ExecutiveVodafoneIstanbul, Turkey -
Business Process Transformation ExecutiveVodafone Jun 2024 - Presentİstanbul, TürkiyeMy role is focused on optimizing and transforming our company's business processes through process management and multi-channel project management. This involves developing and implementing strategic plans to enhance efficiency and improve individual customer mobile processes. By conducting simplification initiatives, I aim to increase clarity and efficiency in our operations, managing projects with a focus on operational excellence and customer satisfaction.In this position, I strive to strengthen cross-team coordination and communication to make our business processes more effective and efficient. Utilizing innovative approaches and advanced technologies, I work to enhance our organization's competitive edge and drive continuous improvements. -
Digital Product Lead (Senior Associate)Vodafone Dec 2022 - Jun 2024As the product leader for the artificial intelligence-powered voice and chatbot assistant TOBi, I am entrusted with overseeing the development and enhancement of conversational experiences, particularly focusing on customer care and upgrade interactions. My responsibilities encompass designing and refining conversation scenarios, streamlining processes, and executing swift and effective actions within the framework of Minimum Viable Product (MVP) principles. In addition to my managerial duties, I actively engage with emerging technologies, leveraging tools such as Microsoft LUIS and Conversation Designer to drive innovation and optimize TOBi's capabilities. My role entails not only leading the strategic direction of the product but also ensuring seamless integration of AI features to enhance user experience and deliver value to stakeholders. -
Growth Strategy & Digital Channels Decision Architect (Associate)Vodafone Feb 2022 - Dec 2022The Decisioning Architect role involves defining decision architecture, solutions, and designs, with extensive experience in areas like Customer Marketing, Contact Strategy, and Campaign Management. Responsibilities include analyzing, designing, and developing business strategies in the Pega platform, refining application architecture for cost-effectiveness, and identifying and addressing issues. Additionally, the role involves creating and maintaining application architecture deliverables, developing Pega strategies for customer journeys, and processing data flows for both batch and real-time events. Ultimately, the goal is to enhance customer journeys and segmentations, increase revenue through multi-channel management, ensure loyalty, and achieve company objectives. -
Software Engineer - Discover Talent ProgramVodafone Sep 2021 - Feb 2022İstanbul, TürkiyeThe primary responsibilities include configuring and testing new products/services or changes on CRM using agile methodology. This involves supporting configurations on Billing & Charging domains, managing projects on CRM domains, and preparing configuration automation tools to enhance speed and quality. Additionally, the role entails analyzing system problems, proposing solutions, coordinating the configuration lifecycle via Agile Development, and leading Agile project initiatives. It also involves developing, analyzing, and testing new products/services in a cross-functional agile team and implementing preventive actions for incorrect configurations while developing best practices for configuration management. -
Software Engineer - Operation ManagementNetmera Aug 2021 - Sep 2021İstanbul, TürkiyeTicket Tracking on Zoho Platform, Detection of Technical Issues. Responsible for configuration, maintenance, issues and any maintenance for Netmera products. Assistance in new improvements projects in the following stages: design, trial, operation. Available in 24/7 CRM for IT services availability and troubleshooting. Running analytical problem techniques on faulty systems/modules. -
Software Engineer TranieeNetmera Apr 2021 - Aug 2021İstanbul, TürkiyeJava development with Intellij IDEA on Linux-based systems, and experience working with Agile working methodology. JavaScript studies on understanding and developing the codes of the product in the Full stack working principle. Operation tools used such as Wildfly, Nginx, Zookeeper, Kafka. -
Business Analytics InternSoocommerce Yazılım A.Ş Sep 2020 - Nov 2020Mersin, TürkiyeIt is a more analysis and research-based internship experience where I have been in many stages of product development, I have been working with Google Analytics, Trends, Ads, as well as many tools such as Yandex Metrica, Facebook Business Manager, and I understand the logic of affiliate and digital marketing. Throughout my experience, I have worked in many areas such as ad sets optimization, market research and reporting. You can reach my Medium article on the subject from my posts. -
Software Engineer InternBinovist Bilişim Danışmanlık A.Ş. Aug 2020 - Sep 2020İstanbul, TürkiyeProject internship in Android Studio where I worked with Java based on Firebase. At the end of my 1-month internship, I created a responsive app called Travelers. All codes are available in my GitHub account. -
Solutions SpecialistHilton Hotels & Resorts Jul 2018 - Aug 2018Mugla, TurkeyIt is a periodic experience that improves me in terms of the foreign language I work in the frond office, on quickly resolving the problems that our Hilton Honors guests will experience and following the business. -
Marketing SpecialistInditex Jun 2017 - Nov 2017Adana, TurkeyI made ranking reporting and sales graphics optimization analyzes for 7 store walls that I was responsible for. I had the first experience of working in a corporate culture.
Ali Doğan Skills
Ali Doğan Education Details
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Computer Engineering
Frequently Asked Questions about Ali Doğan
What company does Ali Doğan work for?
Ali Doğan works for Vodafone
What is Ali Doğan's role at the current company?
Ali Doğan's current role is Process Management Executive.
What is Ali Doğan's email address?
Ali Doğan's email address is al****@****one.com
What schools did Ali Doğan attend?
Ali Doğan attended Çukurova Üniversitesi, Özel Toros Okulları, İçel Anadolu Lisesi.
What skills is Ali Doğan known for?
Ali Doğan has skills like Ekip Liderliği, Sunum Becerileri, Microsoft Office, Araştırma, Sosyal Medya, Stratejik Planlama, C, C++, Microsoft Sql Server, C#, Liderlik, Ingilizce.
Who are Ali Doğan's colleagues?
Ali Doğan's colleagues are Ardian Starja, Robyn-Jo Duberry Assoc Cipd, Hager Eltohamy, Shilpa Tiple, Brajesh Parasher, Carlos Cabral, Nada Hedeb.
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