Ali Adel Elmanfy Email & Phone Number

• Design, Setup, Installation, Support Datacenter • Setting up new users accounts, Email's and profiles.• Manage Servers (DC, AD, DNS, DHCP, FS, WSUS, GP, Backup, Storage’s and Exchange) with all technology tools• Monitor performance and maintain systems• Implement Veritas Backup Exec and manage backup plan • Implement and manage Sophos central mail protection• Manage Exchange 2016 with Hybrid Deployment.• Manage Office 365 and Azure.• Technical… Show more • Design, Setup, Installation, Support Datacenter • Setting up new users accounts, Email's and profiles.• Manage Servers (DC, AD, DNS, DHCP, FS, WSUS, GP, Backup, Storage’s and Exchange) with all technology tools• Monitor performance and maintain systems• Implement Veritas Backup Exec and manage backup plan • Implement and manage Sophos central mail protection• Manage Exchange 2016 with Hybrid Deployment.• Manage Office 365 and Azure.• Technical Documentation: (Network Diagram-Port MappingServers Resources Diagram with Virtual Machines)• Implement and manage Kaspersky Security Cloud• Design, Setup, Installation, Support Datacentres (raised Floor, racks, Termination, Cabling and UPS)• Administering Digital and Analog phone systems• Design and Implement Surveillance Systems, Cabling and infrastructure for our Projects and new Offices Show less

Cairo, Egypt

installing and configuring computer hardware operating systems and applications;monitoring and maintaining computer systems and networks;troubleshooting system and network problems and diagnosing and solving hardware or software faults;providing support, including procedural documentation and relevant reportsfollowing diagrams and written instructions to repair a fault or set up a systemsupporting the roll-out of new applicationssetting up new users' accounts and… Show more installing and configuring computer hardware operating systems and applications;monitoring and maintaining computer systems and networks;troubleshooting system and network problems and diagnosing and solving hardware or software faults;providing support, including procedural documentation and relevant reportsfollowing diagrams and written instructions to repair a fault or set up a systemsupporting the roll-out of new applicationssetting up new users' accounts and profiles and dealing with password issuestesting and evaluating new technologyconducting electrical safety checks on computer equipment.designing, implementing and maintaining IT network infrastructureResponsible for managing network and cable projects Show less

Egypt

Handling escalated problems related to ADSL service form 1st Level Customer Service Representatives , Solve the problems if I Could ,or escalate it to 3rd Level Responsible Team , Handling follow up with customersto be sure that no problem at their side and many other Tasks

Bachelor'S Degree, Management Information Systems, General, Good

High School, General Studies, Good