I am a highly dedicated and results-driven professional with a passion for creating exceptional guest experiences and a proven track record in the hospitality industry. I aim to leverage my strong leadership, operational excellence, and customer-oriented approach to deliver outstanding service and drive business growth.With a background in Sales and Marketing, I have experience in executing marketing campaigns, partnering with celebrities and influencers, creating enticing offers and packages, and managing activation planning and giveaways. I am skilled in interdepartmental collaboration, budgeting, financial analysis, and project management, all of which are crucial in delivering exceptional service.My educational background includes a Bachelor's degree in International Business and Marketing, and I have honed my skills in customer relationship management, regulatory compliance, strategic planning, adaptability, communication, and presentation. I'm passionate about strategic thinking, operational excellence, problem-solving, and negotiation, which are essential in the hospitality industry.I have a track record of developing and implementing operational strategies to enhance efficiency and productivity. I excel in operations oversight to maintain quality standards, KPI analysis for performance improvement, and resource optimization to achieve operational goals.In my current role as Head Of Commercial and Marketing at Lemon Spaces, I'm responsible for developing strategic business development plans, recording and reporting sales records, conducting training initiatives, and supporting the implementation of marketing campaigns to drive business growth. I have also worked on enhancing sales revenues by educating the team on customer engagement and sales techniques.In previous roles, I have successfully developed and executed effective sales strategies, established structured frameworks for sales departments, and delivered impactful presentations at seminars. I'm a certified public speaker and trainer and have been recognized as a top sales representative.I am fluent in English and Arabic, with intermediate proficiency in French. My goal is to continue delivering exceptional guest experiences and contributing to the success of the hospitality industry.