- Oversee our operations for the Light-trucks squad to ensure a smooth operational cycle on a daily basis.- Overlook the daily fulfillment rate, capacity rate, and ensure daily on-time performance.- Worked on Action plans to enhance the daily performance, profitability, and avoid any operational mistakes.- Overlook the daily truck routing to ensure the best optimization for the trucks to increase profitability and fulfillment.- Building a relationship with our supply and other stakeholders to increase our capacity.- Collaborating with the product team to provide more features for the operations team to enhance day-to-day work.

- Worked closely with the product team to develop the marketplace strategy to drive more automation in daily operational tasks.- Provided a close and detailed look at the operational side accompanying data supporting each step taken to drive the automation needed.- Used provided data to build a new workflow that can be turned into a gamified marketplace which will result in less Opex and better service quality.- Supported in building the needed logic to automate the daily tasks for the operations team.

Trella is a technology platform that removes the trucking hassle by connecting shippers with qualified carriers to move and manage loads seamlessly.- Monitor and track the full load cycle.- Follow up and ensure that all loads are being monitored in terms of the targeted services; SLA- Ensure that the dashboard is fully automated and is being monitored live to provide the best level of quality.- Resolve issues concerning carriers, shippers, and loading issues.- Communicating and reporting to the Shipper OPS team to resolve or escalate any issues regarding delivery time, loading issues, and carriers.- Communicating daily with other aspects of the OPS team to follow up and resolve any issues regarding the Trella app, loads, carriers, and shippers.

Paymob is a payment service provider and payment aggregator that empowers businesses to get paid wherever their customers are. - Implementing market research to identify potential leads.- Set up meetings with potential clients and deliver presentations on products and services- Negotiate/close deals and handle complaints or objections- Maintaining good relations with the existing clients

DvCircles is an educational consultancy and career development company. We work on providing practical, interactive, and productive educational methodologies in different fields.- A deep analysis of the market to identify the needs of the market- Identifying new business opportunities for the company - Implementing market research to identify the potential partners- Finalizing proposals with stakeholders - Maintaining good relations with the existing clients and partners- Building and maintaining new relations with national and regional partners in several industries - Handling several different projects