+ Assisted in over 100 procedures+ Reception and administrative duties s/a managing the appointment schedule, informing owners about services & procedures, maintaining medical records, patient check-ins and discharges + Assist veterinarians in examinations, radiographic imaging, and surgeries+ Conduct and interpret lab tests s/a bloodwork, urinalysis, and fecals+ Expedited the clinic's 2023 expansion and renovation by any means necessary, helping bring it to completion earlier… Show more + Assisted in over 100 procedures+ Reception and administrative duties s/a managing the appointment schedule, informing owners about services & procedures, maintaining medical records, patient check-ins and discharges + Assist veterinarians in examinations, radiographic imaging, and surgeries+ Conduct and interpret lab tests s/a bloodwork, urinalysis, and fecals+ Expedited the clinic's 2023 expansion and renovation by any means necessary, helping bring it to completion earlier than projected at significant cost savings Show less

+ Enforced school policies and safety protocols, with the well-being of students being the #1 priority+ Established classroom management techniques for a safe and respectful environment+ Maintained records of attendance, behavior, and performance+ Managed diverse classrooms, providing engaging instruction for students in grades K-12

+ Scrum Master for the newly-formed Pandemic Response Onshore Team (Mar 2020 - Apr 2021)+ Accountable for tracking and releasing ad-hoc & quarterly updates to demo applications + Lead the collaboration to clear and bring to current state, a year's worth of product backlog in a matter of months while refining procedures and reducing turnaround time with each iteration as the Info Governance Liaison for Data Operations Team. We were able to reduce turnaround time by over 50%. This… Show more + Scrum Master for the newly-formed Pandemic Response Onshore Team (Mar 2020 - Apr 2021)+ Accountable for tracking and releasing ad-hoc & quarterly updates to demo applications + Lead the collaboration to clear and bring to current state, a year's worth of product backlog in a matter of months while refining procedures and reducing turnaround time with each iteration as the Info Governance Liaison for Data Operations Team. We were able to reduce turnaround time by over 50%. This responsibility was then increased to include similar tasks for multiple product lines. + Documentation owner for Data Destruction Process, Data Ops Standard Operating Procedures, and project overviews+ 70% increase in year-over-year revenue responsibility, and managing seven additional clients, among other increased responsibilities for 2021 Show less

+ Facilitate execution of our’s and our clients' business models via frequent collaboration and timely, effective, and well-planned execution and communication+ Plan, track, & present key metrics & deliverables for initiatives clearly & concisely+ Lead & document new implementations, change requests, data queries via ticketing systems, knowledge bases, trackers, and CRMs + Syncing task-related data across multiple platforms+ Support the scheduling & efficient execution of group… Show more + Facilitate execution of our’s and our clients' business models via frequent collaboration and timely, effective, and well-planned execution and communication+ Plan, track, & present key metrics & deliverables for initiatives clearly & concisely+ Lead & document new implementations, change requests, data queries via ticketing systems, knowledge bases, trackers, and CRMs + Syncing task-related data across multiple platforms+ Support the scheduling & efficient execution of group meetings & events including data deep dives, executive briefs, reviewing scope, client advocacy, & retrospectives+Serve as the liaison between and partnered with cross-functional technical and non-technical stakeholders to ensure effective understanding and response to every escalation+ Curate comprehensive documentation related to client projects, meetings, product specification & enhancements, workflows, system & legal requirements, questions, issues, client & project-specific initiatives, & follow-ups+ Evaluate & adjust resource allocation relative to client service agreements & other obligations Show less

+ Interviewed Directors, PMs, BAs, AMs Client Executives, VPs & SVPs, Consultants, & other SMEs across various departments to develop familiarity with day-to-day operations for documentation+ Executed intradepartmental tasks using internal platforms, applications, & project management tools for end-to-end product processing to ensure timely delivery of a quality end product+ Daily interdepartmental coordination with adjacent onshore and offshore teams + Leveraged above experience to… Show more + Interviewed Directors, PMs, BAs, AMs Client Executives, VPs & SVPs, Consultants, & other SMEs across various departments to develop familiarity with day-to-day operations for documentation+ Executed intradepartmental tasks using internal platforms, applications, & project management tools for end-to-end product processing to ensure timely delivery of a quality end product+ Daily interdepartmental coordination with adjacent onshore and offshore teams + Leveraged above experience to author SOP outlining structures and functions within the Performance Analytics BU and the roles & responsibilities of its team members Show less