As SVP of Talent Operations, I work closely with our portfolio companies to align talent strategies with business objectives, build a strong organizational culture, and implement efficient talent management practices. My focus is on providing impactful, strategic support to ensure they have the right people, effective leadership, and streamlined HR processes that empower teams and accelerate growth.

As Fractional CHRO, I will provide interim, part-time, and/or project-by-project Executive HR leadership. I will help to navigate complex HR issues, and provide strategic advice, guidance and support for business initiatives that impact the workforce. I will guide the company to maximize the investment in People through program development, execution and oversight in order to drive impact and success, and create value for your stakeholders.

Bryq allows for bias-free, high-volume recruiting through an objective, scientifically-based pre-hire assessment that combines the measurement of cognitive skills and personality traits. Hire talent. Not resumes.

•Successfully scaled the workforce of the company, managing both growth and downsizing phases to align with business needs.•Expertly led several global restructuring initiatives, ensuring compliance, sensitivity, and strategic alignment with organizational goals.•Built and implemented a comprehensive People-focused strategy from the ground up, driving significant improvements in employee engagement and performance.•Created and managed a high-performing People team, fostering a culture of excellence, collaboration, and continuous improvement.•Provided coaching and mentorship to the executive team, enhancing leadership capabilities and driving organizational success.•Built and maintained strong relationships with the board of directors, presenting regular updates on People initiatives, organizational health, and strategic recommendations.•Drove cultural transformation initiatives, promoting diversity, equity, and inclusion, and enhancing the overall employee experience.

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Positions held:February 2019-Present: SVP, PeopleNovember 2017-February 2019: VP, People•Catalyst for building strong talent pools, people-centric leadership teams, top-tier performance cultures, and effective processes and programs.•Strategic and functional oversight for all recruiting, people relations, facilities and culture, people enablement and operational efforts across the organization.•Executed a successful transformation of the People function to a more consultative organization by up-leveling talent and offering more value-added and strategic programs intended to align more closely to business strategy.•Customized a career progression program focused on developing our individual contributors and management teams.•Implemented a career pathing framework, increasing the company's potential leader pool.•Audited technologies and processes used to support the People function and implemented new frameworks in order to operate more efficiently, optimize workflows, and perform at a higher level. •Spearheaded a new performance management system resulting in an incremental increase in management success and usage.•Provided coaching and mentorship to executive team members and other leadership throughout the organization.

Positions held:Vice President, Customer Experience: 6/17-11/17Vice President, Global Enablement: 9/16-6/17Senior Director, Global Enablement and Documentation: 7/15-9/16Director, Product Training and Documentation: 7/14-7/15•Spearheaded the launch of Sailthru’s first training program serving employees, customers and partners.•Oversight of product and sales enablement, with an expanded scope into product commercialization and client satisfaction initiatives.•Worked as part of the leadership team to promote best practices and assist with the implementation of key strategic business initiatives. •Led initiatives designed to improve customer NPS and reduce customer churn.•Analyzed top challenges influencing the business to understand root causes and make recommendations for process, product and service improvements. •Drove accountability with the executive team and other leadership; established processes, protocols and metrics to report on timely progress on customer-related initiatives and ensure effective follow-on communications. •Advocated for customers by using data to execute projects to better impact the customer experience through pain point elimination, as well as new innovations designed to delight customers.•Communicated key insights, results and learnings to the executive team and other leaders across the organization to help them make more informed, customer-centric decisions.

•Proven leader in driving successful enterprise-wide training programs to support customers, employees and partners.•Ensured that all training modules were current, coordinated with new product releases and updated continuously to reflect key competitive differentiators.•Improved time to competency via execution of employee enablement, onboarding, badging and skills enhancement programs. •Managed training operations including planning, budgeting, administration and communication. •Continually monitored effectiveness and efficiency of programs.

•Responsible for assessing, identifying, and cost-effectively meeting the enablement needs of the entire organization and customer-base.•Directed the deployment of all training program strategies.•Developed training objectives, strategies, policies, and programs.•Assured that learning offerings supported all strategic company business goals.•Evaluated employee performance quarterly, mapping performance to established metrics.

•Implemented and owned all strategies, objectives, and programs to meet corporate-wide training and development needs. •Built, executed, measured, and refined a worldwide Radian6 training portfolio.•Liaised with executive and management teams to ensure training and educational programs supported corporate goals. •Oversight of the product documentation strategy and its execution. •Facilitated all on-site training for strategic clients. •Implemented technology solutions to improve the overall training experience.•Conducted surveys to identify training needs based on projected production processes, changes, and other factors.•Responsible for coordinating business requirements, project scope and plans, allocation and coordination of resources, development of innovative solutions, and reporting / tracking results.

•Manage, coordinate, and administer the design, editing and publishing of Convention publications.•Assist with the preservation of General Convention records: collaborate with the Archives department in developing complementary protocols related to publishing and record-keeping. •Locate and commission part-time and temporary staff during phases of intense activity.

•Conceived, instituted and energized all marketing and communications strategies and provided feedback on program performance and recommendations to the Dean and the vestry.•Management focus included responsibility for advertising, media, print, and web budgets and campaigns, and provided where desired a means of accountability. •Saved the Cathedral 16% of annual communications budget by improving print production processes, re-focusing advertisement and promotion avenues, and bringing web site maintenance in-house.•Promoted and publicized Cathedral programs and events. •Produced all publications, fliers, posters, newspaper ads, brochures for campus-wide and community distribution. And in virtually all areas instituted new communications tools and a means of keeping these tools current. Created theme and appropriate tag lines for each event. •Led the team in the development, design, and implementation of a new Cathedral web site (2007).•Raised community and parish-wide awareness on the mission and ministry of Trinity Cathedral through the development and implementation of the first strategic communications plan. •Membership increased on average 6% annually for six years.•Increased media coverage through the institution of a media relations program, which included serving as media contact and causing the exchanges between the media and the Cathedral more and more frequent; pitching stories to local and national media; writing press releases; coordinating print and broadcast interviews; and developing media materials such as fact sheets and press kits. •Produced weekly 'Voice of Trinity' Radio Program: monitored program content and quality; worked with volunteer interviewers to ensure quality and consistency of message.•Earned multiple "Awards of Excellence in Communications" honors at Diocesan Conventions (2003-2006).