Aline Formagio Email & Phone Number

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

I translate critical documents on national and cyber security in English and Portuguese across legal, financial, and military sectors using SDL Trados, increasing visibility in Latin America.Coordinated ISO 17100:2015 certification by developing policies, process maps, and quality reports.Developed curriculum and certifications as SME for translation.

Abu Dhabi, United Arab Emirates

In charge of assessments, and reports on students' development, progress, attainment, and behavior at the ADEK Enrichment Intervention at Al Watan School;Coached Kip's staff on Intuition admin software and iKip online lesson planning tool;Taught over 50 students helping fight English illiteracy in government schools;Tutored children with learning.

Abu Dhabi, United Arab Emirates

EAP/ESP/EFL Trainer at International Foundation Group, Lingua Learn and Octuz Training;IELTS Trainer with a 90% rate of my students passing with Band 7.0;Trained students on communication skills, public speaking, business and academic writing;Developed tests, assignments and curriculum, as well as handled attendance and progress reports.

Milão E Região, Itália

Planning and scheduling meetings, conferences and office events;Screening phone calls, inquiries and requests, and handling them when appropriate;Organizing and maintaining diaries and making appointments;Dealing with incoming emails and posts;Translation of legal and media documents.

Milão E Região, Itália

Organization of national and international corporate events;Events concluded in 2017 – IFTA Conference 2017, 21st Provincial Congress ofFabi in Milan (Excelsior Hotel Gallia) and Trading Online EXPO 2017 (Italian stockmarket);Responsible for hiring staff members and providers for events;ùBooking venues, entertainers, photographers, and schedule.

Campinas, São Paulo, Brazil

Coordinated the Globalization Project at UNICAMP (State University of Campinas) training University civil servants;Gathered metrics for the University research departments;Conducted need analysis, and assessed over 300 employees;Taught English lessons, applied tests and created the grading system.

Campinas, São Paulo, Brazil

Conducted customer need analysis, as well as planning, preparation and delivery of training sessions;Portuguese teacher for international companies’ employees.

Florence E Região, Itália

Cultural Exchange in Florence - ItalyFamily counseling to a Brazilian-Canadian family for the welfare of girls aged 8 and 11.Tutor for homework and Portuguese teacher.

Campinas E Região, Brasil

Contract AdministratorData entry for purchase and renewal of IBM Software for the Americas.Customer support in English, Portuguese and Spanish.Incident management ensuring minimum impact and facilitating the alignment of customer expectations: SW/HW performance, customer registration and updating of information, renewal issues and other supply chain.

Campinas E Região, Brasil

1st level network support in English, Spanish and Portuguese;Management and follow up of ongoing issues on CRM System;Network monitoring using Citrix, Remedy, Nagios and MS Outlook;Follow up with service providers and managerial escalation according with SLA.

Campinas E Região, Brasil

Distributed System analysis and application testing using Tivoli Enterprise Console and IBM Lotus Notes;Customer support in English, Spanish and Portuguese.Incident Management and follow up of disaster recovery process: support for Duty Managers, Availability Managers and Service Delivery Managers until the incident closure;Managerial escalation according.

Campinas E Região, Brasil

Hostess for the bar and the restaurant;Back office for the kitchen and distribution of SO for catering;Development and presentation for the guests of the bilingual menu.

Master Of Arts - Ma, Applied Linguistics And Tesol

Post Graduation, Translation Services Of Portuguese And English

Translation of technical texts, literature and audio and video. Portuguese and English grammar. Linguistics. Translation softawares and.

Degree In Languages - Portuguese And English, Languages

Grammar, Literature, Linguistic and Didactics.

Technical Degree In Hotel Management, Hotel Management