- Strengthen Interdepartmental Partnerships: Foster successful collaborations across departments (Sales, Trades, Intermodal) to enhance the efficiency and accuracy of import processes.- Streamlin Documentation and Data Management: Improve organization and accessibility of key documents, including rate agreements, surcharges, trade maps, and exception lists.- Enhance Rate Dispute Resolution: Resolve rate disputes for non-bid and non-VIP accounts, ensuring fair and accurate billing practices.- Support Strategic Import Announcements: Assist in preparing and communicating new surcharges, trade maps, and updates to the import surcharge matrix, maintaining clear communication with stakeholders.- Drive Operational Efficiency: Facilitate timely processing of service requests for both reefer and dry cargo, contributing to high service standards and customer satisfaction.

Led execution of foreign trade strategies for expanding market reach and enhancing export performance in agribusiness; utilized diverse marketing tools to develop new customers and markets; represented company in international events, fairs with brand’s global presence.• Nurture client, brokers, suppliers, and stakeholders’ relationships in Latin America, Central America, Europe, Asia, North America, Africa.• Reduced customs clearance expenses by 15%, freight costs by 27% and converted 30% of prospects in 10 new markets to clients.• Engaged B2B projects with major companies in agriculture, tolling projects and developing new business opportunities in outside sectors.• Built strong relationships with government agencies, suppliers, and clients to ensure compliance and foster business growth.• Oversee entire export process with full compliance to international trade regulations, customs, and import/export compliance.• Collaborate with production, engineering, and material planning to align export activities with production and inventory management.• Implemented logistics strategies for global product, distribution, prioritizing cost efficiency, quality control and timely delivery.• Conducted export analysis, management reports, and established performance indicators to monitor progress and decision making

• Managed a diverse client portfolio across Latin America, Central America, Europe, Asia, and developed new clients in North America and Africa.• Led the entire export process, including export analysis and preparation of documents for product approval.• Coordinated with Production Schedule, Material Planning, and Engineering teams.• Managed logistics strategy for product distribution and prepared management reports.• Oversaw performance indicators and results, ensuring efficient and effective export operations.• Acted as a liaison with customers, agents, and suppliers throughout the full cycle of the export process.

• Spearheaded entirety of export analysis including the preparation of documents for product sanitary registration purposes.• Oversaw a departmental revenue increase of 153% allied with an 86% increase in overall sales.• Efficiently map all processes and implement them into an export system; initiate the implementation of a labelling product process which specifically increased sales by 50% and allowed for the sale of products to a host of other nations that wasn’t previously the case.• Liaise with the Production Schedule and Material Planning Department to coordinate production activities.• Account for budget management and planning as well as status reports and annual reviews.• Exhibit proficiency with SAP to schedule provider payments, input client information, and document material and purchase requests.• Attended international events and fairs in addition to following up marketing initiatives internationally.

• Responsible for the formulation and preparation of quotations, proformas, and purchase orders.• Accurately managed internal integrated system – Datasul EMS – by inputting purchase orders.• Prepared documentation in accordance and compliance with legislation of respective nations.• Interfaced with customers and agents during the full cycle of the exportation process.• Served as a primary point of contact for national distributors from the confirmation of order to delivery.• Generated statistical reports on a periodic basis and managed the termination of contracts.• Participated in the international congress and maintained familiarity with the latest industry developments.

• Preparation and control of statistical reports; confection of distributors and sales representative contracts and contracts cancellation; elaboration of price lists.

• Customer support for national distributors since the purchase order until its delivery;• Calculation of commissions; • Inputting and invoicing of orders in Datasul EMS system;• Preparation and control of statistical reports; • Confection and cancellation of contracts (distribution / representation); • Elaboration of price lists; • Participation in the international congress, CIOSP, for five years (issuing and processing of orders, customer service).

• Responsible for the reception and dentists' schedule; • Collection / cashier; • Issuing of contracts;• Inputting contracts into the system; • Contract cancellation.