Creative and Empathetic Professional with Expertise in Customer Service and Social Media ManagementWith a strong foundation in customer service and social media management, I bring creativity, empathy, and a keen eye for detail to every role I take on. My diverse experience spans working as a Library Assistant, School Teacher, and in retail and customer service roles, where I consistently delivered top-notch support and innovative solutions to meet customer needs.At my last job I honed my skills in developing and implementing social media strategies that drive engagement and build community, while also managing customer interactions across various channels. My ability to multitask, coupled with effective communication and teamwork, ensures that I can handle complex challenges and deliver results that exceed expectations.Proficient in tools like Canva and fluent in both Portuguese and English, I am passionate about creating compelling content that resonates with audiences and fosters strong customer relationships. I am always eager to learn and grow, recently enhancing my skills with courses in Customer Service and iGaming.