Ali Nikolich Email & Phone Number

Saint Petersburg, Fl, Us

Florida, United States

St Petersburg, Florida, United States

Design and maintain ambitious operational processes and systems with cross-functional teams.Present insights and recommendations to senior leaders, and articulate strategy behind decisions.Drive collaboration and buy-in by leading groups of subject matter experts and hosting regular interdepartmental meetings.Write and maintain enterprise and market-level Standard Operating Procedures and Work Instructions. Ensure that all assets for training, communication, and explanation of processes are kept well-organized and accessible.Solve complex operational problems using systems thinking and design thinking.Conduct research, analyze data and synthesize recommendations tailored to individual recipients to ensure understanding and alignment.

Largo, Florida, United States

Lead a team of 10+ employees.Implemented a new store flow for increased guest satisfaction.Redesigned inventory system resulting in 85% drop in variances.

Saint Petersburg, Fl

Collaborated with other departments to write new training material.Trained employees on a new custom-built point of sale system.Onboarded and trained 8 new employees while in the role.

Tampa/St. Petersburg, Florida Area

Designed and maintained business cards, ads and social media.Maintained a 5 star rating on Rover during all ten years of ownership.Increased service area from 10 to 40 miles to serve referral clients.

Tampa, Florida, United States

Hosted over 2 dozen workshops, retreats and teacher trainings..Maintained a retention rate of 70-90% for private and group sessions.Voted “teacher of the year” in the community two years in a row.