Aliona K. Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

• Managed office operations and provided support to senior management team
• Conducted research and analysis, summarized data for special projects
• Negotiated contract terms with vendors and service providers
• Maintained meetings calendar and boardroom scheduling
• Performed collections and compiled financial projection reports
• Prepared correspondence, memos, meeting minutes and reports

Concord, ON

• Managed top revenue accounts and oversaw on-boarding of new projects
• Performed root cause analysis and implemented prevention practices
• Determined, drafted and established customer operation procedures
• Generated, analyzed and distributed daily and monthly reports
• Coordinated scheduling and confirmation of appointments and meetings
• Managed administrative details with respect to billing and customer file maintenance

Concord, ON

• Coordinated international and domestic shipments
• Managed communication and established relationships with clients and agents
• Processed documentation, managed files and issued alerts
• Scheduled appointments, dispatched carriers and monitored on-time performance
• Retrieved, analyzed and distributed reports
• Generated and validated invoices and payments

Concord, ON

• Managed in-house accounts and oversaw on-boarding of new projects
• Maintained records in client and operation management databases
• Oversaw overall performance on the accounts assigned
• Scheduled appointments and dispatched carriers
• Generated, processed and approved invoices
• Managed communication with customers and third-party providers

Concord, ON

• Managed communication with customers and third-party providers
• Maintained records in client and operation management databases
• Scheduled appointments and dispatched equipment
• Generated, processed and approved invoices
• Performed general administrative and clerical duties