Ali Raza Email & Phone Number

Gatineau, QC, CA

Montreal, Quebec, Canada

As a skilled technical professional, I have developed and maintained an extensive working knowledge of Genetec's software solutions. This includes the ability to create small- to medium-sized system designs with their associated BOMs, define product and functional requirements based on customer requirements, and provide ad hoc consulting on Genetec’s.

Montreal, Quebec, Canada

- Second level technical support on Genetec’s Video surveillance Solution (Security Center).- Support on Genetec’s SaaS and ACaaS deployed on Azure cloud - Provided effective communication via phone, email and chats for all type of incidents and requests, ensuring that customers are kept informed of progress at all times- Successfully resolved Challenging.

Ottawa, Canada Area

As a NOC Specialist, I had extensive experience in maintaining and troubleshooting production environments. A proven track record of coordinating and executing on-call escalations for 24x7x365 infrastructure and hosted environments, ensuring seamless operations at all times. In addition, I performed daily network and system infrastructure checks and.

Islamabad, Islāmābād, Pakistan

I have installed and configured network printing and file sharing services, resolved technical problems in local networks, and improved network connectivity and remote access. I also administered user profiles, directories, and security policies, documented network problems and resolutions, and worked collaboratively in a dynamic team to meet strict.