Provided quality assurance testing for e-learning company to verify customer deliverables are user-functional across a variety of platforms, accurate, and consistent in content, style, branding and graphicsCreated interactive microlessons geared toward young adults to increase financial literacy. Implemented learning objectives and created learning games, glossary, and assessments.

Edited and proofread higher ed online courses, applying standards and style specified by universities including Chicago and APA. Edited for grammar and usage, style, functionality, logic and factual accuracy, clarity and tone, accessibility, formatting, and consistency

Created training content and engaging learning experiences using custom storyboard templates. Developed alliances with SMEs that resulted in positive client solutions and increased trust in the brand.

Wrote 200+ page user guide for sophisticated bacterial endotoxin testing software. Created user validation protocol documents and collected scientific information from engineering SMEs to translate to the target audience of lab technicians.

Created training content in a cloud-based authoring environment for use by sales reps and trainers. Developed lesson outlines, learning objectives, content, and practice activities to support learning outcomes. Supervised and integrated the work of subject matter experts to produce accurate content.

Wrote and edited software and hardware documentation for end users. Created training materials for a variety of industries including financial and medical devices. Clients include: Fidelity Investments, Boston Scientific, Genzyme Corporation.

Created classroom materials for Endoscopy Sales Division including introductory and advances courses and seminars. Developed learning objectives and needs assessments. Deliverables include: PowerPoint presentations, reference guides, facilitator/participant guides, quizzes, and surveys.

Taught undergraduate courses in Introductory and Expository Writing. Provided a syllabus that included course objectives and learning outcomes, attendance policies, assignments, and evaluation criteria.