Alisha D.

Alisha D. Email and Phone Number

AppleCare Senior Advisor at Apple @ 100Devs
Alisha D.'s Location
Atlanta, Georgia, United States, United States
About Alisha D.

As a highly driven professional with a strong technical background, I am eager to transition my expertise into junior-level roles within the realms of compliance, software, and general security. I have had the privilege of leading cross-functional teams, fostering collaborative environments, and driving results that exceed expectations. With a passion for staying at the forefront of industry trends and a commitment to upholding the highest standards, I am excited to contribute my skills to organizations dedicated to excellence and innovation.If you are interested in exploring potential collaborations or discussing how my technical background can add value to your team, I welcome you to reach out via direct message or connect with me. Let's connect and explore the possibilities together!Interests: Cybersecurity, Internet of Things, Artificial Intelligence, Freelancing, Web Design, Compliance, Data Analytics, Business Development

Alisha D.'s Current Company Details
100Devs

100Devs

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AppleCare Senior Advisor at Apple
Alisha D. Work Experience Details
  • 100Devs
    Software Engineer
    100Devs Jan 2022 - Present
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  • Apple
    Applecare Senior Advisor
    Apple Jun 2020 - Present
    Consistently achieve recognition in the top 5% of overall performance and upholding an average 80% customer satisfaction rate.
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  • Apple
    Compliance Analyst
    Apple Jan 2023 - Jun 2023
    Conducted internal and external data center audits with external assessor.Led and implemented specialized projects aimed at optimizing compliance audits, resulting in enhanced efficiency and widespread adoption across diverse audit types.
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  • Apple
    Compliance Analyst
    Apple Dec 2021 - Apr 2022
    Participated in the full lifecycle and implementation of the ISO 27001 framework and ISO 27018 code of practice.Supported execution and management of the risk assessment lifecycle including reporting on, planning and tracking remediation/mitigation plan.
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  • Apple
    Applecare Advisor
    Apple May 2018 - Jun 2020
    Research, investigate, and provide technical support for iOS, iPadOS, watchOS, macOS, and iCloud technologies.
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  • City Of Atlanta
    Aim Cybersecurity Business Analyst Intern
    City Of Atlanta Sep 2019 - Dec 2019
    Atlanta, Georgia
    Collaborated with various stakeholders to customize, develop, design, and manage ongoing system solutions to ensure implementation of business, functional, and system requirements of eight (8) projects.
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  • Georgia State University Pace Program
    Consulting Intern
    Georgia State University Pace Program Jan 2018 - May 2018
    Atlanta, Georgia, United States
    Led a 4-member team as Project Coordinator and Secretary, collaborating with local coffee shop to enhance marketing components, resulting in increased daily student in-store traffic and catering business for its downtown Atlanta location.Presented recommended actions based on insights from focus groups, surveys, and in-store observations involving college students.
  • Delta Air Lines
    Digital Asset Specialist
    Delta Air Lines Sep 2017 - Dec 2017
    Atlanta, Georgia
    Cataloged comprehensive metadata for various types of media, facilitating seamless and widespread distribution for multi-platform distribution.
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  • Anthem, Inc.
    Customer Service Representative I
    Anthem, Inc. Jul 2016 - May 2017
    Columbus, Georgia Area
    Responded to telephone, verbal and/or written inquiries regarding claims and policies and/or procedures.
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Alisha D. Education Details

Frequently Asked Questions about Alisha D.

What company does Alisha D. work for?

Alisha D. works for 100devs

What is Alisha D.'s role at the current company?

Alisha D.'s current role is AppleCare Senior Advisor at Apple.

What schools did Alisha D. attend?

Alisha D. attended Western Governors University, Georgia State University.

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