Fieldglass Team Member I
CurrentInitially hired as a Customer Care Representative, responsible for creating satisfactory experiences with customers regarding billing, credit, and gas service. Promoted in June 2017 to UNITE Training Admin responsible for training on Phase I of the new UGI Customer Information Center system project. Promoted in February 2018 to UNITE Admin, taking on all administrative and training duties for Phase II of the project. In January 2019 I was promoted to Fieldglass Team Member I, for the Short Cycle Restoration Phase of UGI's Fieldglass integration.