Manager Of Sales Development, Americas
CurrentCurrently leading the Sales Development department for the United States and Canada, managing a team of 8 reps: 2 inbound SDRs, 4 new business outbound BDRs, and 2 strategic BDRs.Overhauled Outbound Function: -- Hired to rebuild the outbound function from the ground up. All resources and processes were outdated upon my arrival, giving me the opportunity to develop and implement new comprehensive playbooks, training resources (in partnership with sales enablement), and strategies that align with modern sales best practices.Revamped Training and Strategy: -- Designed a comprehensive, multi-channel outbound strategy responding to market trends and company changes. Introduced persona-based cadences, signal-based selling, and collaborative BDR/AE co-working sessions to improve alignment and efficiency. Enhanced Performance Metrics: -- Outbound attainment has averaged a 30% increase quarter over quarter, and inbound attainment has seen a 22% increase quarter over quarter. -- These improvements have led to consistent month-over-month overachievement for the first time in two years.Increased Pipeline Generation: -- Transformed the team's performance, driving a 30%+ increase in pipeline generation, which has significantly impacted revenue growth.Cross-functional Collaboration: -- Work closely with Demand Generation, Product Marketing, Product General Managers, Sales Managers, Sales Enablement, Revenue Operations, Account Management and CS Leaders