Alison Henderson Email and Phone Number
Excellent technical and customer service skills. Effective management of both adults and students. Perfect track record with deadlines on legal compliance. Skilled organizer regarding deadlines, meetings, and paperwork. Data driven. Strong troubleshooting skills in computer software, hardware, and networking. Microsoft Excel fanatic.
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Lead Intervention SpecialistAkron Preparatory School Jul 2017 - PresentIn addition to all intervention specialist duties: Managed school’s special education roster and timelines. Updated school’s monthly spreadsheets. Communicated directly with billing company regarding Medicaid. Reported all school EMIS events to coordinator. Provided professional development to teachers on special education topics.
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Middle School Intervention SpecialistAkron Preparatory School Aug 2015 - Jul 2017Wrote and implemented all IEPs for scholars in grades 5-8. Evaluated and collected data for progress monitoring. Devised and executed lesson plans in math, reading, and writing. Provided modifications and accommodations for all scholars on an IEP. Collaborated with teachers, administration, and parents to provide scholars appropriate instruction and services to meet their personal needs.
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Support Answer Person And Technical CoachDrb Systems, Inc. Jan 2015 - Jul 2015Provided phone technicians with technical and professional assistance. Individualized coaching experiences for technicians on various topics. Audited phone calls to evaluate technical and professional skills. Performed live coaching sessions. Initiated program to encourage customer service excellence. -
Veteran Support Technician & Call Center LeadDrb Systems, Llc Nov 2012 - Jan 2015Managed 15-20 phone technicians. Ensured that phone technicians were taking calls appropriate for their skill. Provided technical assistance to phone technicians. Addressed customer complaints. Received call escalations when technical problems were too advanced.
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Technical Support RepresentativeDrb Systems, Llc Oct 2011 - Nov 2012Answered incoming phone calls from customers across the US. Effectively troubleshot computer hardware, networking, wiring, software, printers, and many other technical problems. Customized point of sales screens.
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Student TeacherHyre Middle School Sep 2013 - May 2014As a part of the practicum experience through Kent State University, I was a student teacher at Hyre. Responsibilities included classroom management, creating lesson plans, formative and summative assessments, attending meetings and professional development, and completing my Teaching Performance Assessment (TPA). -
Math And Spanish TutorKent State University Aug 2011 - May 2012Stark CampusMath tutoring was done in groups, which was frequently made up of students from multiple classes. These classes ranged from Pre-Algebra to Calculus I. Spanish tutoring was one-on-one and by appointment for beginner and intermediate level courses. -
Team MemberDairy Queen May 2009 - Oct 2011Most time was spent on the front cash register. Responsibilities included taking orders, making change, making food, stocking supplies. I began training new employees during the last few months of employment
Alison Henderson Education Details
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4.0 -
Summa Cum Laude
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Summa Cum Laude
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Lake Center Christian School
Frequently Asked Questions about Alison Henderson
What company does Alison Henderson work for?
Alison Henderson works for Akron Preparatory School
What is Alison Henderson's role at the current company?
Alison Henderson's current role is Master of Education - M.Ed,.
What schools did Alison Henderson attend?
Alison Henderson attended Miami University, Kent State University, Kent State University, Lake Center Christian School.
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Alison Henderson
Quality Engineering Associate Ii At Synovis Mca/Synovis Life Technologies (A Subsidiary Of Baxter International)St Paul, Mn -
Alison Henderson
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Alison Henderson
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