Alison Porter Email & Phone Number

Alison Porter is a Customer Support Manager @ TES Enterprise Solutions | IBM TSS | Reduce Complexity & Cost With Single Source IT Support at TES Enterprise Solutions. Colleagues describe them as "Proactive, well organised and customer focused. I worked with Alison for over 5 years and have a great deal of respect at the amount of care and attention she pays to accounts. Anticipating technical questions and maintaining constant communication with customers Alison always remained calm whilst working under pressure to meet the deadlines of tight SLAs. A warm individual, Alison is very approachable, which was clearly demonstrated by the numerous New accounts that she opened and strong relationships she forged. It was a joy and a privilege to work alongside her." and "Utterly efficient and totally organised is the phrase that comes to mind when I think about Alison. I’ve had the pleasure of knowing Alison for over 8 years; we worked together for 6+ years during which we collaborated on accounts, shipping and credit control. Although she was first and foremost a Sales Manager, above all, I was impressed with Alison’s ability to provide all required information which ensured a fast track setup of new accounts, ongoing support with shipping, cross-referencing tracking and order numbers, archiving and retrieval of completed deals. This was invaluable in a same day dispatch environment. Alison had the ability to handle even our toughest clients, fulfil their needs and ensure positive feedback for the company. And, of course, her cheerful and friendly disposition really brightened up the office on her regular visits; she is truly missed and not just for the cakes that she brought with her every time. Alison would be a true asset for any position requiring sales management, key account administration and excellent communication skills and comes with my heartfelt recommendation."