Alison Patten

Alison Patten Email and Phone Number

Operational Specialist @ Optus | Customer Experience, Compliance @ Optus
australia
Alison Patten's Location
Melbourne, Victoria, Australia, Australia
About Alison Patten

Hi there! My name is Alison, and I am currently working as a Operations Specialist at Optus Retail Co. With 12 years of experience at Optus, the majority of which I dedicated to managing stores at different locations.I have developed a deep understanding of the retail industry and acquired extensive knowledge that helps support and foster the growth of my team beyond the front lines.Other than my professional endeavors, I am also actively involved in the local cricket community. As a Volunteer Committee member and player, I strongly advocate for the importance of community sports and actively promote the inclusion and growth of women in sports. I firmly believe that sports can play a pivotal role in fostering a sense of belonging and empowerment as well as providing a healthy outlet for relaxation and enjoyment.When not working or immersed in cricket, I treasure spending quality time with my family. We love embarking on camping adventures and exploring the beautiful landscapes of Australia. I have a deep passion for travel, and I enjoy unraveling the wonders of our diverse country.If you share similar interests or wish to connect professionally, feel free to reach out

Alison Patten's Current Company Details
Optus

Optus

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Operational Specialist @ Optus | Customer Experience, Compliance
australia
Website:
optus.com.au
Employees:
10167
Alison Patten Work Experience Details
  • Optus
    Operational Specialist
    Optus Sep 2019 - Present
    Melbourne, Victoria, Australia
    To assist the Area Manager/Store Managers in upholding operational and compliance standards across their territory. The Territory Operations Manager will be responsible for upholding a high standard across all KPIs and responsibilities below and be a source of knowledge for their territory.Investigation into reporting from various stakeholders and determining correct course of action based on findings, including structural or process changes, training, coaching, informal warnings… Show more To assist the Area Manager/Store Managers in upholding operational and compliance standards across their territory. The Territory Operations Manager will be responsible for upholding a high standard across all KPIs and responsibilities below and be a source of knowledge for their territory.Investigation into reporting from various stakeholders and determining correct course of action based on findings, including structural or process changes, training, coaching, informal warnings and formal warnings.To be flexible and able to quickly adapt to different challenges including but not limited to responding to compliance breaches, problem solving, work force management, coaching, report creation and follow up, development and achieving on KPIs. Show less
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  • Optus
    Store Manager
    Optus Sep 2010 - Sep 2019
    Australia
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  • Eb Games Australia
    Sales Assistant
    Eb Games Australia Jan 2008 - Sep 2010
    Australia
    View

Frequently Asked Questions about Alison Patten

What company does Alison Patten work for?

Alison Patten works for Optus

What is Alison Patten's role at the current company?

Alison Patten's current role is Operational Specialist @ Optus | Customer Experience, Compliance.

Who are Alison Patten's colleagues?

Alison Patten's colleagues are Anh Tuan Nguyen, Mandy Jeffries, Michael Bartlet, Francois De Malherbe, Bara Drazkova, Priya Agarwal, Padmini Chada.

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