Alison Phillips Email and Phone Number
Alison Phillips work email
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Alison Phillips personal email
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I'm driven to create help and support content that empowers people to use innovative products in a safe, seamless, and intuitive way. I lead my team by learning, understanding each individual's unique strengths, what gives them energy, and what motivates them to make their highest contributions. A strategic thinker, change agent, and lifelong learner, I'm passionate in relentlessly pursuing opportunities to innovate, grow, and improve our business while inspiring the teamwork that delivers results and brings our visions to life! Specialties: Leadership development, strengths-based leadership, innovation, content strategy, technical writing, technical editing, program management, customer literature, XML/DITA, training, translation management, style guides, terminology management, content management systems, digital delivery, publication printing, print fulfillment, research, and presentations.
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Team Leader - Customer Literature Translation And DeliveryGeneral Motors Dec 2021 - PresentLeading a team responsible for translating, producing, and delivering GM owner's manuals globally. Continually making strides in the exciting evolution from print to digital delivery and from manual to automated processes in the customer literature space. -
Team Leader - Customer Literature Authoring And IllustrationGeneral Motors Sep 2020 - Dec 2021Led a team of technical writers and illustrators creating global owner's manual publications for General Motors. Championed numerous initiatives to improve the consistency and quality of our deliverables and maximize team efficiency. Fostered an inclusive and positive environment where team members could grow and thrive. -
Customer Literature Program LeadGeneral Motors Jul 2019 - Sep 2020Project manager for all aspects of the owner’s literature engineering review, technical authoring, quality review, vehicle validation, and content delivery process. Responsible for planning owner’s manual publications for North America and for export regions around the globe by verifying key production milestones, scheduling, and coordinating region-specific deliverables. Continually drove change and innovation on the team by leading improvement initiatives for customer literature planning, authoring, review, and delivery processes as well as the customer literature global writing style guidelines. -
Technical WriterArvato Supply Chain Solutions Sep 2009 - Jul 2019Authored end user documentation and managed technical documentation projects for global customers, primarily in the automotive and medical sectors. Other responsibilities included technical editing, managing translations, maintaining style guides, using enterprise content management systems, validating technical documentation, conducting research, and consulting clients with technical documentation needs. -
Product Compliance SpecialistVolkswagen Of America, Inc Jul 2008 - Sep 2009Analyzed data and composed documentation required for U.S. and Canadian government safety investigations. Assisted with data gathering and analysis to support the VW Group in class action litigation. -
Audi Owner'S Literature SpecialistVolkswagen Of America, Inc Nov 2005 - Jul 2008Managed Audi owner's literature creation, translation, publication, and distribution for the North American market. -
Audi Warranty Claims SpecialistVolkswagen Of America, Inc Jul 2004 - Nov 2005Reduced warranty costs and ensured dealer compliance with Audi warranty policies by analyzing warranty claims and coaching dealership personnel. Revised the Audi warranty policies and procedures manual to align with current warranty policies and corporate style guidelines. -
Volkswagen/Audi Warranty Parts Test Center Data AnalystVolkswagen Of America, Inc Nov 2003 - Jul 2004Greater Detroit AreaProcessed VW/Audi warranty parts test center data and assisted with special writing projects including warranty information updates, warranty service circulars, training documents, forms, presentations, and brochures distributed to VW/Audi customers.
Alison Phillips Skills
Alison Phillips Education Details
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English: Rhetoric & Composition, Technical Writing -
English
Frequently Asked Questions about Alison Phillips
What company does Alison Phillips work for?
Alison Phillips works for General Motors
What is Alison Phillips's role at the current company?
Alison Phillips's current role is Team Leader - Customer Literature at General Motors.
What is Alison Phillips's email address?
Alison Phillips's email address is ph****@****ail.com
What schools did Alison Phillips attend?
Alison Phillips attended Northern Arizona University, Northern Arizona University.
What skills is Alison Phillips known for?
Alison Phillips has skills like Technical Writing, Software Documentation, Technical Documentation, Automotive, Content Management, Technical Communication, Management, Customer Satisfaction, German, Project Management, Adobe Acrobat, Customer Service.
Who are Alison Phillips's colleagues?
Alison Phillips's colleagues are Jefferson Muniz, Larry Shack, Heiner Steffen, Addie Pan, Frm, Melissa Hall, Maicon Silva, Dan Majerl.
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Alison Phillips
Entrepreneur, Event Producer & Planner, Non-Profit Leader, Project ManagementGreater Chicago Area3engagingeventsbyali.com, wishuponawedding.org, engagingeventsbyali.com1 (877) 3XXXXXXX
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Alison Phillips
Principal Quantitative Analyst At Federal Reserve Bank Of MinneapolisMinneapolis, Mn3umn.edu, umn.edu, minneapolisfed.org -
Alison Phillips
Northport, Al3gmail.com, parkertowing.com, parkertowing.com -
Alison Phillips
Minneapolis, Mn1bsci.com
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