Alison Ross Email & Phone Number

Mississauga, On, Ca

Greater Toronto Area, Canada

• Provided prompt and accurate direction to insureds and vendors over phone and email.• Ensured claims were settled in under 10 days where applicable.• Managed complex schedules for field appraisers. • Handled up to 100 claims at once.

Greater Toronto Area, Canada

• Promoted teamwork and quality service through daily communication and coordination with other departments.• Answered up to 37 phone calls per day, acting as a first point of contact for clients making auto claims.• Regularly sold preferred body shops through direct client contact.• Ensured compliance with federal, state, and local insurance laws.

Greater Toronto Area, Canada

• Edited underwriter training modules, making them shorter, easier to understand. • Wrote new training modules for Aviva's new underwriting assistants.• Filled gaps in existing training programs.

Mississauga, Ontario, Canada

-Scared guests as a monster at a haunted house.Characters:-Regan from The Exorcist.-Samara from The Ring.-Scarecrow -Miscellaneous

Toronto, Canada Area

-Wrote news articles, promotional articles, and opinion pieces about student life.

Toronto, Canada Area

-Conducted primary and secondary research to understand small and medium-sized enterprises.-Wrote and edited a white paper about clients' logistics issues.-Practiced effective B2B communication.

Mississauga, Ontario

-Edited 10 stories for Mindwaves, the University of Toronto Mississauga (UTM)'s creative non-fiction journal.-Collaborated with writers, providing them with solutions and alternatives.-Boosted awareness for the journal through campus events.

Mississauga, Ontario

-Distributed the University of Toronto Mississauga's campus newspaper to 18 newsstands on the Mississauga and St. George campuses.-Coordinated transportation, dollies, and equipment with campus staff to efficiently deliver papers. -Wrote weekly status reports on The Medium’s popularity to understand customer demands.

Mississauga, Ontario

-Interviewed executives and subject matter experts to conduct primary research for blog posts.-Scheduled social media posts using Hootsuite.-Wrote 4 stories about the tech industry.-Researched trends in the tech industry.

Certificate, Digital Communications

Notable Courses: Digital Media: Video, Online Advertising and Marketing.

Honours Bachelor Of Arts, Communication, Culture, And Information Technology; Professional Writing

Notable Courses: Communicating in a World of Data, Finance and Writing, Information Technology and Globalization, Making a Book, Oral.

History Of The Renaissance

U of T Summer Abroad Program in Tours, France from June 2016- July 2016.