Providing high level administrative and secretarial support to the Chairman, Regional Managing Partner UK & Ireland.

Leading a community of dynamic EA’s who support other senior leaders, enabling learning, hybrid working and performance reviews

Providing administrative and secretarial support to the EMEIA Accounts Leader and the Deputy EMEIA Advisory Leader.Ensuring documentation is supplied in advance of meetings/briefings/conf calls and committees meetings.Pro-active diary management – arranging meetings and conference calls.Pro-actively checking and managing e-mails, prioritorising actions and delegating actions to management team and following up to ensure actions are being addressed.Facilitating the planning and coordination of travel arrangements including visas.Completing expenses in-line with company policy.Assist with the preparation of presentations when required.Daily interaction with senior internal and external clients through face to face interaction, e-mail and telephone contact. It is important in my position to build up and maintain relationships with everyone I come into contact with.Assisting with the co-ordination of events, onsite and offsite. Liasing with venues and external contractors. Responsibilities include sending out invites, agendas, sourcing venues, coordinating helpers and on-site assistance on the day of event.Review and authorisation of expenses and travel in-line with company policy.Acting as gatekeeper to their diaries ensuring they only meet with the appropriate people.Administration – use of office systems for formal interim and annual reviews, online travel system and client relationship database On a daily basis I deal with matters of a confidential nature, ensuring discretion and professionalism is used at all times.Recruitment: arranging interviews for internal and external candidates, ensuring CVs and previous feedback is collated in advance of the meetings.

Providing administrative and secretarial support to the UK&I Assurance Managing PartnerExtensive diary and in-box management, responding to e-mails where possibleSend out communications to the whole of Assurance in UK&I, liasing with his head of communications on content and who it should go toManage database on job authorisations, providing feedback on those requiring input from the Assurance Managing PartnerKeeping database updated with client contactsLiasing with clients and external contactsArranging calls and meetings with potential clients

Recruitment – Review CV’s and the interviewing of candidates for secretarial roles. Ensuring constructive feedback is given to each successful and unsuccessful applicants.Resource management - ensuring adequate resource and cover is provided by the team to support the requirements of the technical staff during office hours. Monitor and approve leave, timesheets, overtime and sickness.Counselling – performance management of secretarial team members. Set and monitor progress against scorecard objectives.Coaching – coach and develop the team members to enhance overall skills and identify both group and individual training needs. I coach and manage 9 members of support staff.Teamwork – I work proactively as part of the immediate BU Secretarial Team Leader group to ensure consistencies in support levels are delivered and policies and procedures are adhered to within relevant BU, meeting regularly helps to keep up-to date on what is going on in other departments and if assistance is needed elsewhere.Relationship Management – to act as the first point of contact for and work with technical staff, on secretarial team effectiveness.

Providing administrative and secretarial support to the London Assurance Managing Partner.Ensuring documentation is supplied in advance of meetings/briefings/conf calls and committees meetings.Pro-active diary management – arranging meetings and conference calls.Pro-actively checking and managing e-mails, prioritorising actions and delegating actions to management team and following up to ensure actions are being addressed.Facilitating the planning and coordination of travel arrangements and completing expenses in-line with company policy.Assist with the preparation of presentations.Daily interaction with senior internal and external clients through face to face interaction, e-mail and telephone contact. It is important in my position to build up and maintain relationships with these people.Assisting with organising events such as POD meetings and offsite meetings. Responsibilities include sending out invites, agendas, sourcing venues, coordinating helpers and on-site assistance on the day of event.Review and authorisation of expenses in-line with company policy.Acting as gatekeeper to Assurance Managing Partners office.Administration – use of office systems for formal interim and annual reviews, online travel system, client relationship database and sales tracking tool. On a daily basis I dealt with matters of a confidential nature, ensuring discretion and professionalism is used at all times.I also supported the London Assurance Operations Director and Head of Business Development.

Organise dinners, meetings, and corporate hospitality for example I co-ordinate the Arts Sponsorship events (dinners and receptions) for our Sector, Consumer Products on a National scale. This consists of liaising with venues, choosing menus, table plans, attending each event to ensure they run smoothly. On a day-to-day basis keep lists of attendees, send out letters and liaise with speakers and their PA’s. As a separate role I also assistaed in the co-ordination of the UK Partners’ Conference, this had a wide range of duties from dealing with the delegates on a day-to-day basis, liaising with the hotels and conference centre, meeting with the sponsoring partners keeping them up-to-date on numbers and any changes, attending the event and running the conference office, organising table plans for the dinner, and menu tasting.

To summarise costs and highlight cost overruns. Prepare and submit fee notes in accordance with billing schedules. Provide a service to the engagement team that minimises technical time spent on non-technical activities. Liase with the Retain Administrator communicating ongoing resource requirements for client work. Analyse work in progress and provide manager with a breakdown of time/expenses.Co-ordinate/produce client deliverables. Enhance communication between client and team by acting as a single point of contact. To provide support to new team members to help them integrate into the audit engagement team.Provide effective engagement administration through assignment planning, working capital control. Capture, retention and distribution of knowledge on engagements. Establish and maintain engagement calendar of events. Prepare and distribute material for meetings. Identify/retrieve and distribute appropriate knowledge to the engagement team. Submit and prepare knowledge newsletter to engagement teams. Update and maintain the engagement team database. Clients have included United Biscuits PLC, Whitbread PLC and Anixter International.Other roles:I used to have the responsibility for the Alumni in our sector, ensuring details are collected from them when the leave the firm, keeping in contact with them once they have left and organising and inviting them to specific tailored events. I also compiled a newsletter to let them know what was going on in E&Y. Due to changes in my role I am no longer responsible for this.I worked with the CP Growth Companies Sector for 2 years, working closely with 5 the Partners for targeting purposes. My role was to assist with preparing proposals, collating company information for targeting, analysing revenue, updating stream (sales tracking tool), and running a successful events programme.

Vast organisational experience in setting up One day Scientific Meetings which the Consultants and Trainees attended to keep up to date with new techniques and technology. These meetings were run with Certificates of Medical Education (CME’s) assigned to them by the Education Department of the College.Skills range from: contacting lecturers, liasing with venues, booking accommodation, designing the programmes for mailing, putting together annual budgets and day to day accounting for the meetings, attending the meetings to ensure their smooth running and to deal with any problems should they arise, raising sponsorship and liasing with exhibitors.

Main duties were to organise the programme of events for the Chamber, which ranged from 50-100 a year. This would involve liasing with venues, arrange catering, working closely with protection officers (Police), liasing with speakers and their personal assistants to ensure they were happy with arrangements. Speakers at these events have been HRH The Prince of Wales, HRH The Princess Royal, Diana The Princess of Wales, Baroness Thatcher, Richard Branson, Jeffrey Archer, John Cleese, The US Ambassador to the Court of St. James’s, Secretary of State for Defence and various other Presidents and Chairmen of large multinational companies. I produced budgets for each event and discussed the analysis with the Director General.My work allowed me to work closely with the US Embassy and the US Naval Office where I gained experience in working with diplomats and government officials. One main event I worked on was the D-Day Celebrations.I also had an assistant working for me and the responsibility of 2 student interns from America.