ACHIEVEMENTS- Moved KHA into an e-commerce warehouse (full logistics management - set up item masters, procedures, inventory reports and more- Facilitated and fast-tracked the strategic business transition from purely B2B to a mix of both B2B and B2C to accommodate new business partners Amazon, eBay, Catch Group, Temple & Webster, and Kogan. This helped to broaden the customer base and increase revenue streams to reduce reliance on traditional retail outlets.KEY RESPONSIBILITIES- Inventory, stock and warehouse management- Inbound shipment management- Manage accounts receivable, payable and customer credit- Manage the business when the owners are frequently travelling for international commitments.- Manage and train 1 staff member (accounts)- Major retail customer liaison for all stock and delivery enquiries- Process EDI orders- General office management - hardware maintenance, consumables re-ordering, phone systems, etc.- Support the Director and Managing Director wherever needed

ACHIEVEMENTS- Mentored the sales support team- AX Microsoft Dynamics Champion: Build and develop sales procedures within AX then train and support the greater sales team. Report and test all modifications. Identify areas within the sales department that require system improvements. Constant streamlining of the system to increase efficiency- Improved procedures across the Australian Business Unit to ensure data is entered efficiently and with a higher rate of accuracy- Developed a pricing matrix reference tool to ensure National Account Manager’s pricing was within guidelinesKEY RESPONSIBILITIESOperations:- Deal with all major customer enquiries- Manage stock reservations- Authorise and code all tax Invoices for the Australian Business Unit- Audit all pricing and trade agreements- Ensure customer’s trade agreements are within the process matrix guidelines - Compile price lists and distribute to all internal parties (sales and account management)- Demand forecastingExecutive Assistant:- Assistant to the General Manager (Australia and New Zealand), General Manager of National Accounts, Head of Field Sales and other senior management- Administer all the above manager’s expenses, contacts, calendar & emails- Generate reports for senior management and key stake holders as required- Coordinate all internal and external meetings, communicate agendas, ensure appropriate entertainment, food and travel are organised- Compile reports and presentations - board reports, retailer presentations, special projectEvent Management:- Internal Event Management - Co-ordinate and manage annual national sales conference, group activities and other events. Including budgets, venue, travel, food & beverage, accommodation, presentations, staff management- Co-ordinate travel and accomodation for the Australian Business Unit and 3rd party retailers ensuring travel expenses were kept within company budget

Full time 2014 – 2015 / Part-time 2010 - 2014As Breville SupportKEY RESPONSIBILITIES- Product submissions- Maintain specification sheets and product information- Process expenses for National Account Managers- Manage day-to-day requirements for National Account Managers- All admin and coordination of buyers presentations- Handle all sales enquiries (including stock issues, product information, etc)- Manage sales share point- Maintain universal price-lists- Run Stock On Hand reports- OHS requirements- Develop department systems and proceduresAs Phillips (Personal Grooming and Garment Care) SupportKEY RESPONSIBILITIES- Co-ordinate Audits and Maintain Shaver display units for TGG, DJ, BW.- Distribute Point of Sale material- Co-ordinate and track the distribution of replacement display models and spare parts to stores- Process GWP claims- Manage sales communications- Assist Marketing team with promotion tracking- Update and add products in the Buyers Guide and on the company intranetPart-time 2010 to 2014 / Full-time 2014 to 2015

KEY RESPONSIBILITIES- Business Development- Ongoing Account Management including invoicing and quoting- Financial management including BAS, payroll & general bookkeeping- Recruitment and staff management

KEY RESPONSIBILITIES- Maintaining a portfolio of clients and their customer files- Assisting with the implementation of new business customers- Provision of education about, and assistance with, products and services to clients- Reporting service failures and initiating corrective action and implementation of solutions

KEY RESPONSIBILITIES- Management of documentation and monitoring the execution of international sea freight and import shipments- Managing relationships with shipping companies- Invoicing and lodgement of Sea Cargo Automation for FCL and send Ultimate consignee detail to co-loaders- Training colleagues in the import sea freight department

KEY RESPONSIBILITIES- Tracking customer orders from their suppliers- Arranging importation of the goods into Australia- Processing documents ready for customs clearance for both Air & Sea freight

KEY RESPONSIBILITIES- Liaise with different departments and companies, customs brokers, container depots, wharves, international removalists and customs and quarantine to ensure quality, expectations and delivery performances were consistently met- Interaction with government departments (customs, quarantine, frontline) preparing daily lodgements and programs and assisting with customs audits- Preparing container vessels’ arrivals ie. OBL/Delivery orders, lodging sea & air cargo automation- Liaison for transferring executives both corporate and private relocations of their companies