Alison Moy Email & Phone Number

Denver, CO, US

West Hollywood, California, US

Leads the strategy and execution of Pluto TV's content discovery experience to help users find relevant live and on demand content -- all for free!

Greenwood Village, CO Colorado, US

Served on as Vice Chair and Governance Committee Chair of the Board of Directors for Girls on the Run of the Rockies, a physical activity based youth development program teaching life skills and promoting empowerment for girls in 3rd-8th grade.

San Francisco, CA, US

- Led four product teams and three product managers accountable for the acquisition, onboarding, and offboarding experiences- Participated in and influenced strategic roadmap and resource planning with the Rocket Lawyer executive team- Responsible for key experimentations across the customer journey from sign up to cancellation

San Francisco, CA, US

- Responsible for the strategy, goals, and roadmap execution of the growth and Ask a Lawyer product teams- Collaborated and built cross-functional alignment across product, design, engineering, BD, marketing, sales, and customer service- Delivered key revenue in Q4 of 2021 through experiments including a personalized experience and discounted offer to.

Englewood, CO, US

- Owned the vision, strategy, and objectives of the DVR experience and product team, driving customer growth and retention- Key leader in organizational transformation of product, design, and engineering to cross-functional, empowered teams- Evangelized continuous discovery through conducting user interviews, quantitative data analysis, tech and industry.

Englewood, CO, US

- Responsible for the Sling TV product roadmap, strategy, and performance on Amazon, Apple, and Google streaming and mobile devices- Prioritized and iterated on new capabilities by conducting user interviews, surveys, industry research, and A/B testing.- Led and developed team of 2 product managers

Englewood, CO, US

- Managed relationships with Sling TV's streaming device partners, including Amazon and Apple serving 1 million customer- Owned day-to-day communication, and operational and product support, and lead quarterly business reviews with senior company executives- Collaborated with engineering, design, marketing, legal and other teams to achieve strategic.

Englewood, Colorado, US

- Lead a volunteer-run 1500 member organization across 12 office locations. - Evangelize the Network's goal to empower women at DISH to become leaders and create an inclusive work environment. - With a leadership team of 15, offer career development and training events and opportunities to build connections through networking and mentorship- Continuously.

Englewood, Colorado, US

- Managed initiatives around increasing membership engagement and the value the Network brings to DISH- Launched a department liaison program, hosted monthly networking events, and offered quarterly informational sessions with new hires to drive member engagement.- Conducted round-table sessions and member surveys to measure the Network’s impact and.

Englewood, CO, US

- Experienced first-hand how to lead and influence within a Fortune 250 company- Maintained the annual chairman’s department budget, reducing forecasted costs by 5%

Englewood, CO, US

- Managed a team of 8 specialists responsible for quality control of sales and customer service agents.- Reduced the sales error rate by 30% through agent interviews, training, and goal setting.- Partnered with sales teams to continuously evaluate the optimized experience for new customers to increase retention and satisfaction.

Englewood, CO, US

Oversaw the Quality Assurance process within both the Direct Sales and Order Entry Retail Sales processes. Managed the process content, including communicating changes to the field and training all quality management and specialists. Working with the accuracy of sales calls, reduced false information provided to customers by 12% in 4 months and continues.

Englewood, CO, US

- Interned within the customer service center of a Fortune 200 corporation- Analyzed the relationship between quality assurance and customer satisfaction through assessing over 1000 call agents to determine areas of growth and improvement within customer service- Developed and organized a new equipment lease agreement applying to over 70% of customers

New York City, NY, US

- Collaborated directly with the marketing managers for Universal Columbia Alliance- Designed client presentations and quarterly brochures; organized film databases- Helped create DVD collection brands and finalize over 20 retail film sets to be sold in the next quarter