Alison O'Donnell Bevan Email & Phone Number

London, Gb

Sheffield, England, United Kingdom

Managing and leading a team both in person and via remote working. Team Leader for the Operational Intelligence section of the Firefighter Safety Team. Managing all risk information for commercial and industrial premises in South Yorkshire, for firefighter safety. Responsible for the delivery and coaching of improvement techniques, in order to improve firefighter safety and organisational resilience. Utilising numerous software packages to collate, record, analyse and report operational risk information and data. Exploratory data analysis, data collection planning and problem solving. Recruitment of new staff, designing and delivering training packages, direct line management responsibilities. Project managing the upgrade for the CFRMIS database Operational Intelligence Module, working collaboratively with internal and external stakeholders.

Sheffield, United Kingdom

Responsible for maintaining accurate and up-to-date records on the Community Fire Risk Management Information System (CFRMIS) for Operational Risk Information. Working as a member of an operational team processing risk information. The role involved identifying trends from operational activities, and informing operational crews on Site Specific Risk Information. Exploratory data analysis, data collection planning and problem solving. Utilising a number of different software packages to collate, record, analyse and report information and data, for various stakeholders both internal and external.To ensure compliance with legislative regulations, such as The Health and Safety and Fire Service Act 2004.

Sheffield, United Kingdom

Responsible for the manual transferal of data between two CRMs ensuring accuracy and compliance with Data Protection. Working within a dedicated team to support Operational fire crews to carry their work out safely. Collating and analysing information submitted by Operational fire crews and communicating learnings to stakeholders. Utilising software systems to identify trends. Utilising Microsoft and other software packages to collate, record, analysis and report information and data.

Cornwall

Handling and processing donations, maintaining a high-quality CRM database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, providing supportive administrative services. Assisted finance team with financial reconciliations. Responsible for managing Legacy donations. Received training in direct debit processing, managing Gift Aid, and processing donations through multiple fundraising websites. Providing excellent supporter experiences and building meaningful relationships with supporters, by increasing levels of satisfaction and improving engagement experiences.

Trelissick

Responsible for making sure visitors felt welcomed, informed and ensuring they had incredible and memorable experiences. Working with the spirit of place in mind, linking everything back to the aims of the trust and the on-going work it's doing.Delivering high standards of presentation throughout the property, ensuring all communications with visitors were clear and consistent, from the first click on the website, to the posters and signs around the site. This included designing, creating and installing children’s trails and activities, along with promotional materials. Collecting feedback and seeking to make improvements to the services delivered in every area of the visitor experience.Improving Social Media engagement by 800% and re-starting the Instagram account. This included taking photographs and liaising with other teams to collate information and stories about the property, it's house, parkland, and landscaped garden.Supporting all other teams where necessary, from managing traffic in the car park, selling books in the bookstore, managing telephones and leading 'meets and greets'. Supporting the welcome team selling membership and ticket sales.

Killerton

Volunteering with the Visiter Experience and Learning and Engagement Teams. Designing and creating nature trails, leading educational experiences with primary school groups, assisting with events. Primary role was the setup and execution of the annual Killerton Apple Festival. This involved, booking stall holders, catering and other services, recruiting volunteers, creating volunteer timetables, designing the layout of the festival, organising and setting up decorations, managing the volunteers at the event and collecting feedback from the public andvolunteers post-event.

Master Of Science - Msc, Building Surveying

Core Modules: Construction Project and Contract Management Building Pathology Statutory Control of Buildings Law for Surveyors.

Bachelor’S Degree, Heritage Conservation, Bsc 2:1 (Hons)

Activities and Societies: Gained experience in Microscopy and Macroscopy, Building Surveying and Habitat Survey (HABSCORE). Conducted.