Accountable for the operational strategy, overseeing Head of Regions, Branch Managers, Recruitment Consultants and support staff across multiple functions and locations in the UK.Oversaw headcount of 250+ staff, leading strategic workforce planning, driving operational efficiency, and ensuring important levels of performance and team engagement across all departments.Led an 18-month transformation project, centralising operational compliance, resourcing, and payroll functions to… Show more Accountable for the operational strategy, overseeing Head of Regions, Branch Managers, Recruitment Consultants and support staff across multiple functions and locations in the UK.Oversaw headcount of 250+ staff, leading strategic workforce planning, driving operational efficiency, and ensuring important levels of performance and team engagement across all departments.Led an 18-month transformation project, centralising operational compliance, resourcing, and payroll functions to streamline processes, enabling the service delivery team to focus on providing exceptional service aligned to voice of the customer.Led the operational management of a large public sector contract, overseeing up to 12,000 contingent labour temporary workers and delivered a gross profit of £20m by optimising operations, ensuring cost control, and enhancing service delivery.Played a pivotal role alongside the Framework Director, Account Management team and Bid team in the successful rebid for the UK’s largest contingent labour contract, securing it for another 7 years - Our collective efforts recognised with the company’s prestigious ‘Pursuit of the Year Award’ for 2024In addition to public sector operations, successfully managed volume hiring teams for two non-public sector contracts, delivering permanent hires across customer service, sales, insurance, and finance roles, playing a key role in winning and maintaining contracts including a long-standing 6-year contract and a new win in 2023. Show less

Led operations across multiple branch locations throughout the UK, overseeing performance, strategy implementation, and operational efficiency to ensure consistent growth and regional success.Worked on key government projects in Covid-19 including staffing solutions for the Government Furlough Scheme and Universal Credit Scheme.

Led operations across multiple branch locations throughout the UK, overseeing performance, strategy implementation, and operational efficiency to ensure consistent growth and regional success.Accountable for driving a high-performance sales culture, achieving sales targets, managing P&L, and delivering Budget.Won, developed, and retained multiple SMB and high-volume contracts contributing profitable growth.

Built a team of high performing consultants to become a consistently top performing branch year on year. Winning, growing and retaining a portfolio of local and national clients and attracting the very best candidates in the marketplace.

Top Performing Recruitment Consultant specialising in both temporary and permanent staffing solutions across various industries and sectors like office support, customer service, finance, IT, sales, industrial roles, and public sector positions.