Alison Wong Email & Phone Number

Canberra, Act, Au

At the Australian Youth Climate Coalition (AYCC), I manage finances; governance and compliance; and human resources. I also oversee risk management; office management; as well as assisting with whole-organisational priorities as needed.Finances - liaising with our financial team and project managers to manage our budgets; attending monthly accounting and forecast review (with accountants); creating solutions to improve our finance processes; undertaking banking and finance-related administrative tasks.Governance & Compliance - ensuring compliance with relevant laws & requirements by: drafting and submitting reports to governing bodies (e.g. ACNC); maintaining and updating licences and insurances; project management of AYCC’s AGM.Human Resources - assure AYCC as an effective and supportive workplace by: implementing HR policies and procedures; drafting new policies & procedures that contribute to an equitable & effective workplace; implementing AYCC’s Enterprise Bargaining Agreement entitlements; inducting new staff to the AYCC team; supporting the recruitment process for new staff & advise on best-practice recruitment; project managing team-wide feedback processes.Risk Management - developing & implementing processes to ensure WHS; assisting team leads & new staff in understanding AYCC’s risk management processes; implementing actions to manage risks for our staff and organisation (e.g. staff training, resource creation or research).Office Management - maintaining a healthy and effective work environment by: overseeing administration and payments for AYCC office/co-working spaces; coordinating and purchasing relevant furniture and supplies; responding to staff requests relating to AYCC office spaces; project managing any office transitions; serving as the primary point of contact for landlords/co-tenants, and coordinating the development of new leases or agreements.

Canberra, Australian Capital Territory, Australia

At The Australia Institute (TAI), I lead small and medium donor programs, focusing on high-quality research impacting economic, social, accountability, and environmental issues. In my role, I:Develop and implement successful fundraising, regular giving, and direct marketing campaigns.Utilise data-driven fundraising and digital marketing strategies, including segmentation, analytics, and reporting.Implement high-quality copywriting tailored to various digital platforms and their respective audiences.Incorporate high-level organisational skills, including working under pressure and meeting deadlines. Excel at interpersonal, communication, problem-solving skills, and attention to detail.Maintain and input high-quality data in the customer relationship management system.Maintain privacy and confidentiality requirements with professionalism.

Canberra, Australian Capital Territory, Australia

In my role, I supervise store operations, drive exceptional client engagement, and enhance the Fiskars Group sub-brand through solid communication, problem-solving, effective leadership and sales strategies. I: Motivate and guide a team of sales associates, demonstrating strong leadership and team-building skills. Independently manage store operations and visual merchandising, showcasing organisational skills and attention to detail. Consistently achieve and exceed sales targets through effective strategies and customer engagement, reflecting the ability to meet and surpass KPIs.Maintain an approachable personality and exceptional customer service skills to engage and maintain new clientele successfully.

Canberra, Australian Capital Territory, Australia

• Liaising between customers, kitchen staff, and management to resolve complaints.• Running food, alcoholic drinks and non-alcoholic drinks to customers.• Clearing, cleaning and resetting tables.• Taking reservations and answering phone, greeting and seating guests.

Canberra, Australian Capital Territory, Australia

• Making phone calls to supporters of not for profit organisations; • Engaging supporters in meaningful conversations about shared values; • Learning about and advocating for different ways of framing and solving problems.

Canberra, Australian Capital Territory, Australia

• Reciting daily specials, taking orders and handling payment using POS system.• Liaising between customers, kitchen staff, and management to resolve complaints.• Running food, alcoholic drinks and non-alcoholic drinks to customers.• Clearing, cleaning and resetting tables.• Taking reservations, greeting and seating guests.

Canberra, Australia

Canberra, Australia

French tutor for IB French SL.

B Pacific Studies, Pacific Area/Pacific Rim Studies

Activities and Societies: College of Asia and the Pacific Students Society (Social Officer, 2018); Inward Bound Committee (Inter-hall.

High School

Education record

Winter Abroad 2016/17, East Asian International Relations