Led projects to redesign web pages, diversify strategies and revitalize digital presence.Monitored online trends, conversations and innovations to optimize social media strategies.Provided employability training to those who benefited from our education certification grants.

I oversee the planning and managing of marketing campaigns for The Mortgage Processors and their assets. I analyze metrics and build engaging ads that generate leads utilizing Facebook Ad Manager and Google Ads.

I started as a part time online fulfiment and retail associate for Charix shoes but quickly found I could meet other needs for the company. After quickly familiarizing myself with the many customer relationship management tools I began helping with the marketing funnel and Online Support. I played an essential role in helping them transition from a retail store into a e-commerce company as pressures from COVID required the business adapt. I helped search for property as we closed our retail store to reduce fixed costs and assited with permitting through Department of Consumer and Regulatory Affairs to construct a show room. I prioritized and organized a diverse array of tasks including my role as the Client Support Agent where I engaged with customers to provide information in response to any inquiries about products and services and to handle and resolve complaints.

OCA Mocha was a student project that started in a classroom and in two years became an operating coffee shop and community center that provided a platform for artists, organizers, business owners and advocates to interact with their community. I oversaw coworkers during shifts and trained new baristas.

I started with this premiere music venue as a server prior to its grand opening. Thanks to my previous experience, enthusiasm and diligence I was one of the first Shift Leads promoted. With the help of other shift leads from Michelin-starred chef, Robert Wiedmaiers other restaurants we designed the service policies that synthesized fine dining and concert experience. Even in an extraordinarily busy venue I excelled at multitasking while remaining professional and courteous. I oversaw shifts, trained new servers and used interpersonal and conflict resolution skills to ensure customer satisfaction.

I effectively canvassed and called constituents which led to Pat Youngs re-election. Applying marked communication skills I interacted with and informed hundreds of people of Pat Young's robust education policy.

Shared the various techniques and workout routines that helped me rank 14th at World Indoor Rowing Championship.