Ali Tabatabaei Email and Phone Number
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With over 18 years in the tech industry, I’ve been at the forefront of transforming software companies to boost their revenue and operational strength. I’m all about leading big, global operations, building teams that outperform, and driving business strategies that make a real difference.My experience is broad and deep: from rolling out Go-to-Market strategies and developing customer success programs, to managing huge corporate engagements and overseeing all aspects of business renewals. I’m hands-on in leading teams, making sure they have what they need to succeed, and ensuring our strategies align with executive visions and customer needs.I’m not just about strategies and operations though. I’m passionate about helping teams and businesses grow, delivering real value to our customers, and building strong, effective partnerships across the globe. My goal? To steer the organization towards achieving its full potential and hitting its strategic targets.
Genesys
View- Website:
- genesys.com
- Employees:
- 1
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Vp, Renewal ManagementGenesys Jan 2024 - PresentMenlo Park, Ca, Us
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Member Of The Board Of AdvisorsDirek Ltd Oct 2023 - PresentGuildford, Surrey, Gb -
Vp, Customer Operations And Growth ProgramsOpentext Feb 2023 - Oct 2023Waterloo, On, CaI am mainly responsible for leading revenue growth programs and campaigns that are executed by Renewals team. In addition, I drive operational excellence for Premium Support and Customer Success operations including development of new commercialized success services offerings. -
Global Vp- Renewals Strategy And Operation ModernizationMicro Focus Dec 2020 - Jan 2023Newbury, Berkshire, GbKey responsibilities:- Development of GTM strategy and customer service engagement model to maximize recurring revenue and reduce OPEX- Streamlining renewals policies and governance- Development and implementation of global channel partners renewal programs- Development and execution of customer winback and renewals upsell campaigns- Renewals performance qualitative and quantitative analytics- Managing C-level executives relationship- Overseeing execution of key renewals projects and initiatives -
Global Head Of Enterprise Renewals And Recurring Revenue OperationsAdobe May 2018 - Dec 2020San Jose, Ca, UsIn charge of leading a multi-function global organization driving $2.7B enterprise renewable book of business. My key responsibilities: • Leading enterprise renewals sales and operation teams, ensuring meeting and exceeding fiscal targets including renewal rate, ARR attrition and revenue• Partnering with global customer success leaders to develop and execute corporate customer retention GTM strategy and programs• Collaborating with Sales leaders to maximize sales team’s productivity and revenue growth around renewals events• Conduct business needs analysis and define new strategic initiatives to enhance renewals systems and processes, driving scalability and efficiency• Development of renewals playbooks and best practices• Building a high-performing global team including senior leaders and individual contributors -
Director- Renewals Operation And Scaled Customer Success - AmericasAdobe Sep 2010 - May 2018San Jose, Ca, UsIn this role I led Americas Enterprise renewals operation including three lines of business and $1B in ARR. Key responsibilities included:- Renewal sales execution, forecasting and ensuring meeting and exceeding quotas- Building and scaling renewals and customer success operation including the people, systems, and process initiatives to integrate new acquisitions- Developing tactical plans to reduce customer churn and increase renewal rate- Managing relationship with head of Sales and Customer Success organization, providing actionable insights and assist with driving strategic decisions- Preparation and presentation of quarterly performance review to C-level executives- Assisting sales team with large renewal contracts negotiation and closing
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Head Of Sales OperationsNetfast Communications, Inc Feb 2008 - Jun 2010New York, Ny, UsI was responsible for leading Sales operation including development annual sales plans, territory planning, quota setting as well as production of sales forecast and performance metrics. -
Managing Director - Professional ServicesNetfast Communications, Inc Jun 2006 - Jan 2008New York, Ny, UsIn this role I was responsible for launching professional services division of the company. Key activities included development of new service offerings, building engineering team and new customer acquisition. I was also responsible for managing relationship with OEM partners and held P&L responsibility.
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Director- Systems And Worldwide OperationsDigital Warehouse May 2004 - May 2006New York, Ny, Us -
It Development & Security - ManagerDigital Warehouse May 2000 - Apr 2004New York, Ny, Us
Ali Tabatabaei Skills
Ali Tabatabaei Education Details
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New York University - Polytechnic School Of EngineeringComputer Systems Networking And Telecommunications -
K. N. Toosi University Of TechnologyElectrical Engineering- Telecommunications
Frequently Asked Questions about Ali Tabatabaei
What company does Ali Tabatabaei work for?
Ali Tabatabaei works for Genesys
What is Ali Tabatabaei's role at the current company?
Ali Tabatabaei's current role is VP, Renewal Management @ Genesys | Leading Strategic Growth and Driving Operational Excellence.
What is Ali Tabatabaei's email address?
Ali Tabatabaei's email address is al****@****cus.com
What is Ali Tabatabaei's direct phone number?
Ali Tabatabaei's direct phone number is +121279*****
What schools did Ali Tabatabaei attend?
Ali Tabatabaei attended New York University - Polytechnic School Of Engineering, K. N. Toosi University Of Technology.
What skills is Ali Tabatabaei known for?
Ali Tabatabaei has skills like Solution Selling, Strategy, Crm, Business Development, Project Management, Business Analysis, Management, Contract Negotiation, Strategic Planning, Leadership, Sales Operations, Forecasting.
Who are Ali Tabatabaei's colleagues?
Ali Tabatabaei's colleagues are Scott Cooke, Paul Boggs, Dean Thames, Priyanka Patra, Noelle Martin, Amanda Wright, Jeff Ritter.
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