Alix Stiles Email & Phone Number

I am currently preparation administrator. As part of my role throughout the year I rotate between different teams in the department either in a lead administrator or team leader role in. This has meant that I have been responsible for train-ing new starts to understand both AQA principles and the role work, as well as the different systems that are used. The majority of the experience I gained had from being a temp administrator from the previous years has been the ground-work I use for the more senior role I now have. This has included training them in custom AQA IT systems. I have also trained them on the use of the office base takes such as how to use the scanner, store material, how to send post it and the phone system Puzzle. I am also the team’s first contact if they have any is-sues or questions they may have. I am also responsible for helping with the organisation of the team, particularly during busier times of the series. This meant creating weekly task list and rotas the team

I have had three different roles in the prep team over the past three years. The first as a member of the seeding team (04/05/2019- 30/06/2019).The second as a member of the TOLS and mod stand team where I was in a lead admin position (10/02/2020-05/05/20 and 10/08/2020-15/03/2021). The third, my current post, as a meeting admin and then team leader for Stage 2 and Stage 3 (20/04/2021-03/09/2021). I am used to working in an office environment with different people and working to tight deadlines. Over my time spent working at AQA I have learnt how to use some AQA specific programs. I have also learnt how to use Excel, one note and Adobe for specific takes such as redacting and creating user friendly spreadsheets. I also had to work closely with examiners face to face, often having to deal with any issues that they had but also to help them to meet their meeting deadlines by collecting material and preparing it for them. I have also contributed to implementing new process that have been developed due to the effect of covid.

Manchester, United Kingdom

My main responsibility in this role is customer service. I am essentially the face of the museum as I am there to answer questions and queries that any of the visitors may have. This can vary from queries about the collection processes and more simple thing like facts about the objects on display. I also have to make sure particular interactive exhibitions work , thus having to work with the technical team. I also have to be flexible as it is part of the job to move to different section of the museum throughout the day, as there has to be a member of staff at each section of the museum at all times, sometime these are not on time. However, as you don't always know what the delay is you have to roll with it and you have to be there for the customer. It is also my responsibility when on the floor to make sure that the exhibitions and the objects with in them are kept in the condition they should be, this means reporting any changes in condition or damage to the relevant teams with in the museum. I have also received ant-terrorism training due to the museum being located in the city centre.

My main responsibility in this role was customer service. I worked front of house but also in the call centre/ office. It was my main task to help customers schedule and organise visits. This meant that I had to learn and use the unique booking system and databases. During my time there I worked through the busy winter season and through the transition to the quieter summer season this meant that the business changed. This included things like opening times but also changes in its products available and the priorities of the business bringing in new customers in the winter to concentrating on those who were regular customers in the summer.

Stretford Manchester

I was employed as a crew member where I was trained to be on the front of the store. This included taking orders both on the front till as well as at the drive through. As part of this role I was responsible for making up my own till and had sole responsibility for both cash and credit card transactions. I was also trained in order assembly as well as preparing drinks. During my time, I inter-acted with many different people from different backgrounds and have devel-oped strong customer service skills.

I was a student ambassador for my university which mainly involved showing prospective and international students around the campus and informing them about the university, advertising events happening within the university for students and members of the public.

New Hampshier

I was employed at the camp to teach fencing as well as swimming. During this time, I was responsible for the wellbeing and care for the campers that were aged from around age 6 to 17. This was a different experience for me as I had not worked with many children whilst in other employment. During my time at camp I was responsible for planning ,leading activities and working with a wide variety of people. I also had to think on my feet in order to make my lessons fun and interesting for the campers.

I worked at the golf club for four months. During this time, my main role was working behind the bar. By the end of my time there I was trusted to run the bar on my own. During my time at the golf club my customer relations and money handling skills improved.

Master'S Degree, Museology/Museum Studies

Ba Archaeology And History, Archeologhy And History

Activities and Societies: I am part of the Fencing club and at present the treasurer for the club.I have developed my skills of writing.

Bachelor Of Arts - Ba, Archeology

Activities and Societies: I became a member of the university fencing team and was able to compete in different competitions that I would.

10 Gcse'S And 3 Alevels

Activities and Societies: During my time at school I was a head of school and in charge of a prefect group. I also volunteered in the year.