David Mcewan Email & Phone Number

Surrey

Product Development - New qualifications, new products, third party developmentsAQA Stride - OnScreen assessment and examinations - product owner, assessment design, question and content creation, manage people and 3rd party platforms, make the business case for implementationContinuous improvement of qualifications and business processesManage stakeholders and customers - act as the voice of the customer within the business and with DfE, Ofqual, Learned Societies and Higher EducationCreate insight about the market, champion the needs of teachers

Camberley

• Programme management of new product development in a matrixed structure using agile methods• Creating processes, procedures and business information systems to ensure the business is meeting its objectives• Line management of Marketing, Events and System Development functions• Creation of the business plan and quarterly reports to the owners, in cooperation with CEO and CFO• Ensuring the effective running of the business during a time of growth and expansionMAJOR ACHIEVEMENTS• Development and delivery of new products and customised products for key customers• Implementation of a CRM and effective processes and procedures for Customer support while increasing size from 0.5 to 5 people.• Implementation of processes and procedures for events management and the appointment of a full time events manager• Implementation of agile planning process in System Development• Project management and delivery of our international conference in Bali in October, 2015• Creation of the Strategic Marketing plan, System Development Roadmap, and co-creation of the Business Plan

Guildford, United Kingdom

• Product management of post-16 suite of qualifications from development to withdrawal• Product Development in a matrix team of new A-level and GCSE maths and Level 3 Mathematical Studies.• Leading a team of 10, including 5 managers, a customer support team, and an extended team of over 30 senior examiners.• Identifying markets and their size, customers’ needs, market segments and sales strategies.• Developing and maintaining effective relationships with internal and external service partners.• On-time and error-free production of examinations while meeting regulatory requirements.• Customer support and stakeholder management internally and externallyMajor achievements• Building a high performing team, able to integrate with internal partners and work across sites, following the previous reorganisation.• Delivering on-time, error-free examinations in every series.• Led the introduction of concept testing for examination reform, and the use of business information and market data to size and segment the mathematics market.• Anticipating the move to a “one-size fits all” mathematics A-level, and developing resources which meant AQA were in a strong position during consultations.• Use of business information to influence major stakeholders, including DfE, Ofqual, Learned Societies and Universities.

Accountabilities:-Second in Department, responsible for assessment and progress.-Teaching GCSE Mathematics for 11 to 16 year olds.-Whole School responsibility for Health and Safety.-Whole School Responsibility for Duke of Edinburgh Award Scheme.Major achievements:-As part of what was then the best performing mathematics team in Hampshire in terms of value added, I am proud that we were able to give so many students the best grades they were capable of.

Accountabilities:-Working with Directors and Senior Management to facilitate the creation and delivery of the company’s strategic intent.-Driving insight into the competitive strengths and weaknesses of British Airways.-Identifying change opportunities driven by internal strengths, external opportunities and customer preference.-Identifying and negating competitor threats.Major Achievements:-Defining the strategic fit of Franchises and Subsidiaries.-Review of the strategic fit of inflight entertainment

Accountabilities:-Leading, managing and developing a team of 12, plus project teams. Controlling a budget of £500K; controlling project spend of up to £2M.-Designing, planning and project managing the implementation of new cabin service products, procedures and systems on worldwide brands (First; Club World; World Traveller Plus; World Traveller).-Delivering success through building partnerships and close working relationships with internal departments and external suppliers; in particular with colleagues in Marketing, Customer Services and Engineering.-Managing the ongoing improvement to the onboard product to meet changing customer needs.Major Achievements:-Delivered innovative solutions for onboard service for each of the award-winning First, Club World, World Traveller Plus and World Traveller product launches.-Delivered all of the above on-time and under-budget.-Reduced time-to-market for new products by over 50%.-Specified and contracted training and communication for 10,000 cabin-crew.-Negotiated and achieved Trade Union agreement to all onboard changes to working practices.-Created innovative and cost-effective services for niche markets and niche aircraft types.

Accountabilities:-Managing the product lifecycle for Emergency Material Supplies and 737 Component Overhaul.-Identifying markets and their size, customers’ needs, market segments and sales strategies.-Developing business and marketing plans and creating pricing strategies, sales mix and advertising & promotion campaigns.-Working directly with customers to negotiate prices and contracts.Major Achievements:-Sized the market for Emergency Spares in the airline industry.-Created a new Product mix to double turnover from £20M to £40M and to optimise profit.-Created new sales channels to improve customer access to the products.-Specified and contracted external marketing and internal training.-Undertook a Strategic Review of the worldwide market for 737 maintenance on behalf of the BA Engineering board. They accepted my recommendations and the strategy for this market was radically changed.

Accountabilities:- providing consultancy to client departments - including problem structuring, business analysis, mathematical modelling, simulation and forecasting.Major Achievements:- played a key role in the success of new baggage and check-in systems, improving flows for transfer passengers, new warehousing and logistics for aircraft parts, improving the inventory management of aircraft parts.- facilitated Total Quality and Business Process Re-engineering programs.

Master Of Science (Msc), Operational Research

including business management, optimising business performance, market analysis, purchasing and logistics, management of constraints.

Bsc(Hons), Applicable Mathematics

including mathematics and statistics, economics and econometrics, operational research, accountancy, computing, psychology and sociology.