Customer Success Manager
CurrentOwn Fundraising Campaigns, Client Retention, and Renewals * Manage client relations internationally & locally* Guide clients through the CausMatches' fundraising sass platform, dashboard, knowledge base, and our customer collaboration platform.* Set up the client's finances for all their campaign incoming donations * Coordinate and manage all third parties involved in the campaign - content, coaching, marketing, graphics, and more. * Recommend and sell relevant expansions & upsells * Conduct data driven post-campaign assessment meetings * Quarterly check inās * Manage the organizations annual renewals