Allan Simmons Email & Phone Number

San Antonio, Texas

• Identified member events to provide solutions on products and closed on product sales that meet the member's needs and facilitate the member's financial security.
• Negotiated with members to resolve account delinquencies, earning members trust while maintaining company loyalty. Continually achieved 90%+ quality assurance scores while following federal, state, local and company.
• Created/Submitted strategies to expand and develop existing member experiences by utilizing collaborative networking

San Antonio, Texas Area

• Performed line of defense data analysis, report preparation and trend analysis, utilizing business intelligence tools.
• Supported cross-functional team initiatives to identify, assess, aggregate and mitigate current and emerging risk events.
• Assisted in the process of enhancing strategies, tools, and methodologies to measure, monitor, and report risks.

• Developed creative sales initiatives and applied them to improve the financial gains of the organization.
• Ensured that the requirements of the international clients were met by modifying the products and services of the organization to their liking.
• Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.

Ft. Lauderdale

• Gathered and analyzed data of various operations to make fact-based, data-driven recommendations.
• . Presented compelling findings to business leaders leading to quantifiable improvements.

Miami/Fort Lauderdale Area

• Assisted Director, Customer Service and Engagement to develop business plan, drive performance, achieve annual sales goals and KPI’s
• Worked with Community teams to ensure a high volume of successful desk sales
• Maintained an awareness of customers to both increase service levels and reduce security risks; remained current on operational policies regarding payment and exchanges, and security practice

Master Of Science - Ms, International Management, Post Graduate

Activities and Societies: The Black Social and Political Society (BSPS)

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Black student allicance, National Society of Leadership and Success Bachelor Degree: Business Management.