Allee Smith Email & Phone Number

Kansas City, Mo, Us

Olathe, Kansas, United States

•Manage a workload of Tier 1 - 5 clients•Interact closely with client and provide overall goals and objectives of client needs to operations through formal communication and monitoring of projects•Interact with operations and business development to keep all parties well informed of project status, elevating any risks to the project/client•Work with clients and operations to satisfy clients objectives and timeline needs•Liaise with client/central lab for key sample receipt dates•Liaise with client to understand/track key deliverable dates•Responsible for providing recurring email updates to client•Responsible for tracking scheduling of activities•Schedule recurring and ad hoc meetings with client

Olathe, Kansas, United States

•Thorough familiarity interpreting clinical trial protocols with understanding of study design•Logs incoming shipments in Watson LIMS, counts and verifies count against accompanying documentation•Thorough familiarity with Watson LIMS•Check-in (inventory) samples in Watson LIMS•Communicates sample, reference standard and reagent receipt to PI team, originating clinical site and •Understands basics of clinical trial protocols and relationship to study samples received•Follows up to ensure samples are entered in study design; Assigns samples to incoming shipments•Log samples out of LIMS to lab staff for analysis, login following analysis•Maintain accurate freezer inventory of all study related biological test samples in house•Maintain Chain of Custody of Reference Materials upon receipt and checking in and out material for use of lab personnel•Notifies PI of impending reference expiration date, archived and discarded expired and consumed reference materials according to applicable safety standards•Created system for archiving and disposal of expired Reference Standards and DEA controlled substances•Assigned Power of Attorney for KCAS controlled substances, under DEA regulations•Experienced in completing DEA 222 forms•Assisted in Controlled Substance ordering, receipt, and process distribution to ensure observed and recorded per site procedures to assure the inventory records of Controlled Substances were accurate and completed to meet DEA regulations•Trained new POA’s on processes and procedures to be compliant with DEA regulations• DEA regulation SME for department•Thorough understanding of foreign and domestic shipping regulations, including IATA and DOT, IATA certification (expires October 2024)•De-facto Team Lead acting as resource to junior staff, with ability to assume aspects of managerial role when necessary•Assists with strategies for efficiency improvement, tracking of completeness of tasks etc.•Planned and executed ad-hoc special projects

Lenexa, Kansas

•Trained all newly hired Certifying Coordinators on processes and procedures to be compliant with laboratory regulations •Provided input into SOP's and workflows within business unit to streamline processes and procedures •Initiating and processing DOT Memorandums for the Record, sending to collection site, client, and Medical Review Officer •Imaged, indexed, and filed DOT Chain of Custodies and data that were subject to audit •Assisted with audits and inspections•Vast experience and working knowledge of FormFox application•FormFox Lab Support

Lenexa, Ks

•Account representative for a variety of industries such as Workplace Drug Testing, Oil/Gas, Trucking, Industrial, Payroll, and Healthcare •Resolved an average of 60+ inquiries in any given day via phone, email, and fax, and consistently met performance goals in all areas (speed, accuracy, and volume)•Served as point of escalation to resolve non-routine service issues, including conducting research to identify root cause, developing or proposing strategies for resolution, and assisting in the implementation of solutions•Collaborated between laboratory departments in order to relay accurate information to clients, sales, and upper management •Worked with collection sites to resolve FormFox issues •Supported sales projects to reach business goals

Lenexa, Ks

• Administered daily auditing reports to ensure proper testing for each of the 15,000+ daily samples received • Reviewed and resolved workflow issues to expedite laboratory testing of samples to meet turnaround time requirements

Lenexa, Ks

•Coordinated and executed over 1000+ annual wellness events nationally •Interacted with exam vendors to coordinate individual participant events with clients and clinic providers•Tracked volume of samples and issues received on a daily, monthly, and yearly basis for each client and exam company

Bachelor’S Degree, Psychology, Fitness & Wellness - Double Majored, 3.7 Gpa

Activities and Societies: Recipient of Park University Transfer Academic Scholarship (2012-2015), Deans List - 4 Semesters, Member of Psi.

Associate'S Degree, Psychology, 3.8 Gpa

Activities and Societies: Member of Phi Theta Kappa