Allen Albinsky Email & Phone Number

Led ownership and strategic direction for the DCP (Design Configuration Provisioning) Platform, a critical middleware facilitating customer equipment suggestions, configuration, provisioning, and activation for Comcast Business Voice products. Managed end-to-end responsibilities, including budget oversight, delivery, and support. Drove success across diverse organizational matrices, from portfolio and program management to DevSecOps implementation. Established and guided the Product Development team, overseeing a $6 million budget. Pioneered the Order Fulfilment & Assurance DevOps Platform, contributing to operational efficiency. Led multiple Agile/Scaled Agile scrum teams, fostering collaboration and achieving KPIs. Implemented cutting-edge DevSecOps and CI/CD pipelines, enhancing scalability, reliability, and software delivery efficiency.

Greater Philadelphia Area

• Ensured successful delivery, support, and operations of all new and enhanced capabilities within defined business contexts and across integrated technology stacks.• Defined and drove continuous improvements into all processes associated with delivery, support, and operational functions.• Delivered and drove success in portfolio management, program and project management, release management, vendor management, requirements, architecture, design, development, quality assurance, automation, support, and operations.• Guided blended staff of 60 information technology professionals through all phases of delivery.• Transformed legacy middleware platforms by adopting Comcast Private Cloud Foundry PaaS and microservice architecture.• Spearheaded adoption efforts for open-source technology such as API Gateway, Eureka, Zuul, Camel, and Zipkin.• Created center of excellence (COE) for tools and technology research and adoption, with 80% of technology onboard shared between two platforms. Saved time on resource onboarding and reduced project expenditure. • Implemented Concourse CI / CD pipeline management.• Managed adoption of DevSecOps by driving team to operate, develop, and test own software. Integrated ContrastAssess Security with delivery CI / CD pipelines.• Recognized as best in Comcast Business Services for zero Sev 1-3 self-inflicted production incidents in 2020.• Averaged 100% availability for ComPS platform and 99.9% for CSP in 2017; recognized as best in Comcast Business Services. • Improved CSP platform resiliency by distributing micro services / transaction over four new Cloud Foundry production stacks for transaction distribution.• Adopted Cloud-Native Blue / Green deployment strategy to deliver customer value to production faster with zero downtime. • Spearheaded effort to migrate Pivotal Cloud Foundry out of production and to adopt Open-Source Cloud Foundry for cost savings. Saved $2 million in 2017 operational year.

• Managed budget, end-to-end delivery, support, and operations of Business Services Care instances.• Delivered and drove success in portfolio, program management, release management, project management, vendor relationship management, requirements, architecture, design, development, quality assurance, support, and operations.• Oversaw full-life cycle delivery of all enterprise initiatives and functional change requests to platforms by leveraging Agile and DevOps methodologies.• Drove a seamless quote-to-bill automated flow-through in Frictionless SMB (Salesforce.com) platform, which reduced sales agent order verification process by 70% (~2 min.).• Architected and developed in Frictionless SMB (Salesforce.com) an automated serviceability / location, product selection, order verification, checks, biller order creation, and scheduling installation that increased sales orders by 50%.• Provided technical guidance and project leadership to blended staff of 60 information technology professionals through all phases of delivery.• Reviewed, sized, and expanded Café and CPQ Platform’s production infrastructure to support increased user load.• Partnered directly with key business leaders across business units, acting as trusted advisor by providing strategic system solutions to achieve business objectives.• Implemented DevOps delivery / deployment model in four months. Achieved reduction in sprint defects, increase in code quality and test automation, decrease of regression cycle, and faster user story acceptance.• Delivered new Café UI (CaféNX) platform based on latest cloud-based technology. Achieved performance improvements in 90% of key functionality over legacy Café UI. • Drove customer-experience-first culture in all teams and work. Drove initiatives and customer advocacy actions to improve corporate Net Promoter Score (NPS).

Managed and led a diverse team of 2 onshore and 7 offshore staff in ongoing development for Comcast Business Services SMB and Enterprise Salesforce.com organizations, supporting over 2,200 Sales users in the SMB segment and 700 Sales users in the Enterprise segment. Oversaw the entire Software Development Life Cycle (SDLC) using Agile Scrum methodologies, providing strategic direction, LOE estimates, requirements analysis, and release status reporting for upper management and stakeholders. Played a key role in system integration, managed external vendor development partnerships, and ensured meticulous management of Salesforce.com CRM environments, including code reviews and release sign-offs. Provided mentorship to team members, delivered prototypes, and contributed to strategic planning initiatives with a focus on optimizing business and technical objectives. Achieved a two-year track record of on-time CRM releases with zero user downtime. Conducted a successful transition of responsibilities and strategic improvements for the Comcast Business Services Enterprise Salesforce.com org. Architected a Salesforce.com CRM .Net Web service facilitating seamless data transfer for Metro-Ethernet orders within the Government, Healthcare, and Public Schools sectors. Directed and managed the Proof of Concept (POC) project for migrating from Enterprise to SMB Salesforce.com CRM org, showcasing leadership in organizational transformation. Orchestrated a pioneering iPhone/iPad mobile development POC project for Comcast's Business Services Salesforce.com CRM org, demonstrating commitment to cutting-edge mobile technology. Delivered a comprehensive overview and POC for iOS mobile architecture within Comcast's Business Services Salesforce.com CRM platform, contributing to strategic decision-making. Managed the entire project lifecycle of the Comcast Salesforce CRM Mobile R&D team, ensuring successful delivery and integration.

Spearheaded the implementation initiatives for the Trunk Voice product line within Comcast Commercial CRM, showcasing adept leadership in product line management.Architected and executed a comprehensive business process flow and Web User Interface for Comcast Voice Product Services, contributing to enhanced service delivery.Led the development and process flow implementation efforts for the Metro Ethernet product line, demonstrating expertise in the orchestration of complex product development.Successfully architected and implemented the Comcast Business Class Services Product Configurator User Interface within Comcast's Commercial CRM, streamlining the configuration process for enhanced efficiency.Developed Configurator User Interface to seamlessly interface with Comcast Web Services, including Location, Account, TN inventory, Offer, and Order, optimizing the order fulfillment process.Engineered an interface between Comcast's Commercial CRM UI and Comcast Enterprise Web Services, ensuring seamless communication and data transfer between the two critical components.Architected and automated an asynchronous notification mechanism for offer and order placement, enhancing the responsiveness and efficiency of the overall system.

Led a pivotal initiative to architect and implement critical changes to the Java Virtual Machine and Microsoft Low-Level I/O CRT Runtime Library, specifically tailored to support the Unisys Remote MCP Mainframe file system, showcasing advanced technical proficiency.Orchestrated the development of a Remote Interface Bridge Framework to seamlessly connect the Unisys Mainframe File System with the Windows Operating System Java Virtual Machine Environment, ensuring cohesive interoperability between disparate systems.Successfully integrated the Open Web Application Security Project (OWASP) WebGoat software into the Unisys MCP Mainframe Java Environment. This implementation of WebGoat, an interactive teaching environment, effectively demonstrated web security issues through real vulnerability case scenarios.Architected and developed a robust web security architecture for J2EE applications, leveraging JMX/JAAS/JNI/JBOSS frameworks. This architecture served as a crucial interface between Unisys Native Authentication Authorization Security and JBoss J2EE Application Server’s JAAS Security infrastructure, providing native authentication and authorization security services for JBoss J2EE clients running on Unisys proprietary mainframe systems.

Master Of Science, Information Technology

Bachelor Of Science, Computer Science