Allen Yi Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

• Architect and implement performant, reliable, secure, and scalable solutions spanning GitHub, Okta, Google Workspace, Jira, Confluence, and MDM systems as the subject matter expert across multiple core platforms.
• Establish a robust enterprise GitHub ecosystem as the Identity and Access Management (IAM) lead, managing access controls and oversight of secure lifecycle process automations for external collaborators across.
• Integrate platforms by leveraging REST APIs to ensure seamless communication and data exchange between systems.
• Centralize IT infrastructure management via version-controlled cloud formation templates, change logs, and policy enforcement in GitHub.
• Spearhead mission-critical Okta initiatives: configure authentication protocols (SAML, SCIM), solve for RBAC-dependent group policies for organizational changes, and democratize SSO enablement.
• As a Google Workspace super admin, deploy MDM system, conduct eDiscovery via Vault, integrate critical business apps, and architect global distribution lists/groups.

Washington, District Of Columbia, United States

Mclean, Virginia, United States

• Employee onboarding & offboarding
• Internal platform access management
• Asset management (Asset Panda), shipping & receiving
• Zoom, DataWatch, Slack, Atlassian(Jira/Confluence), Cisco Meraki, Gsuite, Duo Mobile security, Jamf, Absorb, and Okta administration
• Hardware and software support and deployment
• Technical documentation (internal and customer facing knowledge bases)

Baltimore, Maryland, United States

• Supported over 10,000 end-devices (tablets, laptops, PCs, and EMR-workstations), and over 3,200 end-users (up to c-level executives) in the realms of: software, hardware, and networking both on-site and remotely
• Routinely resolved all assigned tickets (15-25), daily, to assist other technicians in clearing their queues and assisting in ongoing projects
• Standardized common troubleshooting procedures by implementing technical documentation on organization's Wikis page
• Procured and deployed IT assets in coordination with the assets management team
• Provided support using Cherwell (ticketing system), Bomgar (remote support), Active Directory, SCCM, and VMware
• Spearheaded the planning and IT infrastructure implementation of the country's first drive-through Covid-19 tents (five total) including: network boxes, printers, scanners, EMR-workstations, and thin-client.

Baltimore, Maryland, United States

• Educated 750+ clinicians as end-users and super-users on Vocera, an intelligent, voice-driven communication system) and its iOS application, Vina, in 30-minute classes, 15-20 students per class
• Created daily class schedules for a team of 3 other contractors in coordination with department directors
• Deployed 400+ smartphones, 300+ Vocera badges for this migration project (from their previous system, Volte)
• Project ended due to advent of Covid-19 segueing into my next role at LifeBridge Health

Washington D.C. Metro Area

• Ticket transaction fulfillment/access list accommodation through tablet based terminal
• Utilizes mobile authentication device at point of entrance to authenticate customers
• Provides physical security through crowd control in areas populated with pre-authenticated customers in compliance to safety/escape regulations

Fairfax, VA

• Provided junk removal, furniture transportation, and small-scale moving as a service to residential clients
• Created workflow from client acquisition to cleaning the box truck before EOD with a heavy focus on logistical optimization
• Subcontracted larger projects

Loudon County

• Tutored students in geometry and AP: computer science, calculus (AB/BC), and physics
• Met with parents to assess student goals, then with students to assess their baseline in order to tailor and implement a unique and effective solution per student
• Liaised between client and Tutorfind, documented and reported student progress

Woodbridge, Virginia, United States

• Procured an inventory and fulfilled online retail sales through various Ecommerce websites within the product categories of: technology, vitamins/supplements, toys, and numismatics
• Created a workflow to handle the business operation from product acquisition to shipping and returns.
• Developed an inventory management system for tracking and accounting
• Hired two employees to increase throughput of listing and order fulfillment.

Washington, DC

• Sauté station that encompassed a classical French range, rotisserie, and double fryer
• Sichuan Bolognese with tofu espuma, Benton’s Old Bay pork rinds, Benton’s country ham plate with Sichuan honey butter biscuits, fried Brussels sprouts with fish sauce vinaigrette, golden fried smashed potatoes with.
• Mise en place preparation for the dishes mentioned above
• Nightly station cleanup and polishing

Washington D.C. Metro Area

• Maintained inventory, ordering/receiving of supplies, kitchen equipment use and repair, projected recipe volumes based on current reservations and occupancy forecasting
• Supervised the performance of line cooks, prep cooks, and dish washers
• Grill, sauté, rotisserie, sous vide, fry, bake, salamander, espuma, tournét, garde mangér, mousse, reduction, poach, and confit
• Created schedules of staff and managed the back-end of James Beard award winning restaurant operation
• Roasted duck breast over foie gras and blood orange reduction glaze, Chef Richard Michel’s fried chicken, Napoleon, gougères (cheese puffs), tartare of filet mignon, trout amandine, and so on...