Allen Burack Email & Phone Number

Confidential Startup in Financial EducationAt this startup dedicated to revolutionizing financial literacy for Generation Z through a unique social media platform, I've played a pivotal role in driving the company’s mission to empower young minds with comprehensive financial knowledge. Our innovative approach sets us apart from traditional platforms by focusing exclusively on financial education, aiming to make it accessible, engaging, and relevant for a financially savvy future generation.• Led operations to streamline processes, enhance user experience, and foster an innovative, inclusive culture aligned with strategic objectives.• Managed financial planning and cost control, ensuring sustainable growth through effective budgeting.• Assessed and mitigated risks to ensure resilience and consistent organizational progress.• Established KPIs to measure success in engaging and educating the target audience.• Integrated advanced technologies (Jira, Azure, CDNs) to enhance platform functionality and user learning outcomes.• Led operations and service delivery, optimizing performance, security, and cost-efficiency.• Ensured compliance with regulations, maintaining content integrity and operational trust.• Oversaw both application service delivery and infrastructure management, ensuring alignment with business goals and driving operational efficiency• Led the integration of advanced technologies to drive application performance and established KPIs to monitor service delivery and customer satisfaction.This role has enabled me to leverage my extensive experience in technology and operations management to make a meaningful impact in the educational technology sector.

MarkEve Technology Partners provides interim CIO and COO leadership, helping businesses navigate critical periods of transformation. Our consultancy focuses on emerging technologies, digital transformation, and cost optimization, offering solutions that align with the operational and strategic needs of our clients.Key responsibilities include:•Expanding Digital & Technology Services: We lead digital transformation initiatives, helping clients adopt cloud, AI, and automation technologies to stay competitive. We focus on optimizing tech stacks to ensure performance, scalability, and security.•Building Client Relationships: Acting as a trusted advisor, we manage interim CIO and COO placements. We ensure smooth transitions and strategic alignment for businesses facing leadership gaps or major IT projects.•Advisory Services: •Tech Stack Reviews: Evaluating and recommending upgrades to technology infrastructure, ensuring optimal performance and alignment with business goals. •Expense Reduction: Identifying cost-saving opportunities, renegotiating vendor contracts, and finding efficiencies across IT operations. •RFP Creation & Negotiation: Managing the RFP process from start to finish—creating, scoring, and negotiations to secure the best vendor solutions. •CIO Advisory Board: Providing clients access to a 30-member CIO advisory board for insights on strategic technology decisions, compliance, and large-scale IT initiatives. •Talent Development: Recruiting and building a team of top-tier consultants who deliver high-value services. Our consultants are skilled in emerging technologies and digital transformation. •Financial Strategy: Overseeing budgeting, financial planning, and revenue generation to ensure sustainable growth. •Innovation: We promote the adoption of innovative practices and technologies within both our firm and client organizations, ensuring competitive advantage in a rapidly changing market.

Woonsocket, Ri, Us

Led a team of 7 directors and 70-230 employees, overseeing all technology service improvements, relationship management, and service delivery across Retail Pharmacy, Digital Home Care, and Insurance lines of business.-Managed tech infrastructure delivery, IT governance, and security architecture, ensuring reliable operations.-Mentored a team of senior IT leaders, fostering a culture of continuous improvement and collaboration across global teams.-Change manager during corporate merger activities, driving resource synergy analysis, data migrations, and IT strategic planning.-Led the integration of IT infrastructure for pharmacy services and insurance, delivering seamless healthcare data solutions across multiple service lines.-Developed a Resource Allocation Tracking Tool, reducing overhead by 30% and improving project delivery by over 60%.-Led onshore and offshore process improvements, reducing turnaround by 400%, and directed infrastructure technologies (Midrange, Windows, SAN/storage) to boost operational performance.-Optimized IT systems and processes, reducing costs while improving service reliability and enhancing the customer experience.-Built Power BI dashboards to report on strategic initiatives, enabling better data-driven decision-making.-Led cross-functional teams to ensure compliance with HIPAA, ISO9001, SOC 2, and PCI standards, minimizing risk and safeguarding data integrity.-Managed strategic vendor relationships, achieving 25% cost savings on contract renewals while aligning with corporate technology initiatives.-Achieved exceptional employee engagement scores and unparalleled retention rates while delivering 18% overhead cuts.-Developed the IT strategic roadmap, aligning tech initiatives with enterprise goals to drive operational efficiency and innovation.-Managed $186M Capex and $157M Opex budgets, driving operational savings and ensuring optimal resource allocation for both infrastructure and application service delivery.

New York, Ny, Us

Computer Generated Solutions (CGS) is a well established diversified technology company with global operations in US, Canada, UK, India, South America and Eastern Europe. We provide IT Consulting and Professional Services, Outsourcing and Managed Services, Training and ERP software and services. •Directed a global team of 52 with a $9MM IT capital budget, achieving $8.5MM in annual savings.•Managed global IT operations, including data centers, servers, networks, and virtual technologies (Citrix, VMWARE), ensuring seamless service delivery and scalability.•Led disaster recovery and business continuity efforts, ensuring robust IT frameworks to support operations.•Established global governance policies and ITIL processes, streamlining IT controls across five business units.•Drove technology synergies across regions, centralizing IT teams and cutting costs by over $5M through the creation of centers of excellence.•Negotiated global contracts, reducing annual IT costs by $12M and enhancing vendor partnerships.•Designed and implemented a hybrid cloud environment, migrating critical services to Office 365, MS Azure, Amazon AWS, and Salesforce, enhancing efficiency.•Re-architected WAN and telecom infrastructure, saving $250K annually and improving connectivity.•Created global security policies achieving ISO9001, SOC 2, and PCI compliance, and reduced helpdesk tickets by 42% through self-service portals.•Created and launched a global corporate intranet based on SharePoint and O365 services with 6,000 active daily connections.•Implemented ITIL-compliant service management processes for incident, problem, and change management, improving service efficiency by 20%•Maintained executive oversight of MSPs, ensuring the effective delivery of out sourced services, with a focus on performance, cost-efficiency, and alignment with business objectives.•Developed and executed disaster recovery and business continuity plans.

Parsippany, New Jersey, Us

Director, IT Infrastructure As the Director of IT Infrastructure, I am responsible for directing and managing the design, development, maintenance and operations of the TRU global infrastructure as well as managing the relationships with our overseas partners.  Provide oversight for corporate headquarters,US based stores, and distribution centers. Manage relationships and contracts with outsourced partners (Tata Consulting Services (Mumbai), HCL (New Delhi) Verizon, AT&T, OLP and others) Negotiate, manage, and maintain contracts and service levels for all infrastructure related areas. Responsible for reporting on all KPI’s and SLA management.  Leadership for large teams (100+) of professionals in the fields of Systems, Network, Web Services, Databases, and Mail systems.  Disaster recovery planning, outsourcing, change management, and SOX/PCI compliance, and Capacity Planning Experience with the evaluation and selection of outsourcing vendors.

New York, New York, Us

Vice President Infrastructure and Security, Head of Infrastructure As Vice President, I was responsible for directing and managing the design, development, maintenance and operations of enterprise wide technology infrastructure and applications designated for major mission-critical business operations for corporate headquarters, distribution centers, and store operations Oversight of multiple corporate locations plus stores Managed relationships with outsourced partners (EDS, Verizon, AT&T, CRS) Maintaining appropriate service levels for all existing computer systems.  Management of the corporate, distribution centers, call center, e-commerce and store  Considerable knowledge of distributed retail systems, disaster recovery planning, outsourcing, change management, and SOX/PCI compliance Technical knowledge and experience in the Servers, Operating Systems (servers and workstation) and System Software and their technical environment (PC and Mac).  Proven staff management skills and leadership for large teams of professionals in the fields of Systems, Network, Web Services, Databases, and Mail systems Ability to formulate, propose and participate in the strategy, design and architecture of corporate server and workstation infrastructures.

Director of IT Planning and Strategy, Enterprise Solutions and National Field Support

Jersey City, New Jersey, Us

 Managed group of 15 engineers ranging from junior to senior levels. Managed 8 Novell Netware 5.1 servers with NDS, 120 NT 4.0 servers supporting 4000 employees. Responsible for engineering and deploying Novell NDS for NT to manage heterogeneous network OS. Created a "Team Matrix" that is now a standard among all managers within the IS group. Responsible for budget control, procurement, integration, and vendor analysis. Worked towards maintaining a consistent and current array of software tools. Responsible for the hardware upgrades across all non-Y2K compliant Intel platforms. Engineered and successfully deployed a Microsoft NT 4 Domain. Development and deployment of both the Intranet and Internet policies and procedures to regulate access.  Engineered and deployed corporate remote dial-up initiative that supported 1200 users.

Overall responsibilities for all IT functions (Network, Telephony, and Servers) for a discount brokerage service.

Us

New York, Ny, Us