Responsible for all aspects of lighting and electrical projects. Accountable for establishing and maintaining superior customer relationships to ensure customer satisfaction. Reviews projects for accuracy. Conducts pre-project meetings to ensure that each project team is clear about their project objectives, deliverable quality, lead time and safety requirements, project and logistics complexities; and that they have made detailed project execution and contingency plans. Reviews returned submittals and addresses all comments. Handles any request for changes involving scope of the project. Communicates with Sales staff regarding status of project. Carries out regular meetings with each team and with customers to review project progress, highlight critical issues and changes, review operational efficiencies, improve work flow and processes, share knowledge, provide guidance and resolve problems, so that efficiency and productivity are maximized.Addresses customer complaints and/or inquiries promptly to assure equitable resolution and to maximize customer satisfaction. Confirms that all projects are billed accurately and completely.

Acted as a project team lead to track delivery of project deliverables according to communicated timelines. Coordinated additional requirements with auditors during investment grade audit phase of lighting project to ensure that the survey and field measurements were complete and sufficient for developing the project scope and proposal. Analyzed the opportunity of upgrading the existing customer’s lighting system based upon the data gathered, and was responsible for generating a project or program plan.Designed multiple lighting solutions that met the customer’s financial goals as well as met state and local energy and lighting codes. Estimated labor and material costs based upon proposed lighting design(s), customer requirements and products selected. Worked with local utilities to determine available utility or state energy program-sponsored rebates. Incorporated those rebates into a payback analysis for the customer. Reviewed, analyzed, and implemented M&V data into the design, pricing, and energy savings analysis. Responsible for communicating best practices, providing general direction, training and mentoring of early career team members. Conducted overall review with upper level management and customers utilizing formal presentation skills. Upon project completion worked with operations to finalize construction documents and oversaw lighting design project closeout.

Developed estimates and provided quotations on various commerical lighting projects. Negotiated with specific contractors and vendors in relation to estimates. Developed and maintained working relations with contractors and vendors. Communicated with Outside Staff and installers regarding projects to maximize Company's profitability. Addressed all customer inquiries promptly and professionally. Performed other related duties as assigned by management or business need.

Responsible for serving as the primary contact for clients regarding the execution and project specific questions; actively communicated with cross-functional teams to ensure project execution followed process; and reported program status to Executive management. Served as the first point of contact for issue resolution; ensure program process changes were implemented throughout the coordinator team; reported on team productivity and project results. Responsible for taking in and approving bids.

Managed multiple pre-cast concrete projects simultaneously. Responsible for coordinating, managing and directing the receiving, warehousing, handling and systems functions of all concrete inventories. Also responsible for the oversight and control of all scheduling activities within the production department. Was able to coach, manage and facilitate the operations of multiple teams to achieve quality, production, service, profitability and safety objectives in a timely and cost-effective manner.