Allen G. Reed Email & Phone Number

The foreground:With over a dozen years of experience (predominantly in the US) in the Hospitality Industry in a range of positions including over 6 years in management roles, I took on a bit of an adjacent role on the tech side after immigrating to Australia in 2015. Since then, I've had the opportunity to learn and grow in the R&D department of a point-of-sale software development house. This has exposed me to no shortage of challenges and experiences including quality assurance, technical writing, producing vast amounts of blended training materials, remotely-training employees all over the world, and of course, knowing our products well enough to become a Product Specialist. The background:I cultivated my career in the US as an enterprising and problem-solving manager with experience working in multiple prominent, fast-paced environments. I am self-reliant and decisive with a commitment to excellent, high-level guest service. With powerful managerial, organizational, leadership & interpersonal skills I've been successful in a variety of hospitality markets including full-service restaurants, QSRs, and Sports & Entertainment venues. Throughout my career, I've maintained a position of being positive and assertive while remaining fair in interactions with personnel and colleagues. Over the years I have developed and displayed an analytical and detail-oriented approach to project completion with the ability to competently multi-task while working under pressure. I've grown businesses both in efficiency and profitability by focusing on levels of accountability, showing an appreciation for support staff, setting and adhering to smart budgets, mastering P&Ls, and developing best-practice procedures.

Listed skills include Customer Service, Marketing, Business Development, Microsoft Excel, and 12 others.

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  Software Qa Manager

  Bepoz

  Jun 2023 - Present - Sydney, New South Wales, Australia