Allen Goetsch, Pmp Email & Phone Number

San Francisco, California, United States

Cupertino, California, United States

In my role at Apple, I had the privilege of taking on a direct leadershiprole in the development of new Apple products. This position required closecollaboration and coordination with various teams across the organization,including Engineering, Education, Apple Developer Academy, AppleCare,Building Facilities, Finance, Marcom Branding & Identity, CorporateProcurement, Legal, and an external STEM partner, POSTECH University. Thiscross-functional collaboration was essential for the successful launch ofinnovative products managing a budget of ₩100 billion (equivalent to~$90 million).One of my significant achievements during my tenure at Apple was theestablishment of Apple's inaugural Manufacturing R&D Accelerator in SouthKorea. This initiative was a crucial step in preparing small businesses forIndustry 4.0 readiness, with a particular focus on advancements in AI/ML, class-100 clean room process improvement, and quality engineering failure analysis labs.This accelerator was part of the newly formed team in WW Product Operations,and it played a pivotal role in driving innovation and excellence inmanufacturing processes.I also spearheaded the effective allocation of ₩40 billion (equivalent to~$36 million) for the Accelerator project. My responsibilities includedoverseeing the design, development, and implementation phases of theproject, with a particular emphasis on supporting small manufacturingbusinesses in Korea. This investment was instrumental in fosteringtechnological advancements and creating opportunities for local businessesto thrive and contribute to the broader Apple ecosystem.

Cupertino, California, United States

During my tenure, I navigated departmental acquisitions, orchestratingculture transformations by integrating effective components and optimizingexisting team strengths. This involved initiating growth and scalabilityefforts within our existing headcount, which demonstrated exceptionalperformance. I also secured additional headcount to further enhance the team,aligning our capabilities with the evolving needs of the organization.One of my key achievements was leading a team reconfiguration initiativethat accelerated Apple Silicon (M1, M1+) development builds. Thisresulted in ahead-of-schedule delivery to Hardware Technology, Software/HardwareEngineering teams. We achieved a remarkable 70% increase inthroughput in the first year and sustained a 40% year-over-yearimprovement for existing lines of business. This encompassed critical areassuch as ball grid array (BGA), electrical rework, and soldering for all newproduct introductions (NPI). This transformation was supported by a strategicshift in our team's focus.I had the privilege of overseeing the growth of the team from just 4 toover 270 engineers, including employees and vendors, located in USA and Brazil.This expansion covered crucial areas in Hardware Engineering, IndustrialDesign, and the R&D ecosystem. Managing a $52 million annual budget, I reporteddirectly to the VP Chief of Staff.Furthermore, I accomplished a significant goal achieving over 90% automatedtest coverage by transforming our multidisciplinary team into an efficient Agiledevelopment organization. This transformation involved ML/Data Science, SoftwareArchitecture and Engineering, SRE/DevOps, UX/UI, QA, and Program Management.Lastly, I facilitated development of a 3-hour New Hire Orientation experiencein collaboration with Apple University, along with a captivating online journeydelivered to 1,500+ employees. Additionally, I piloted an intra-org career experience,resulting in ~100% satisfaction and reduced attrition.

Cupertino, California, United States

I played a pivotal role in supporting all Engineering Program Management Initiatives within the newly established Chief of Staff office. My primary focus was on fostering cross-functional collaboration and developing tools for strategic projects that spanned Hardware Engineering and Operations new product partners. This role required a deep understanding of the organization's goals and a proactive approach to facilitate cooperation among different teams. Additionally, I successfully spearheaded the expansion of the Hardware Engineering Tools and AI/ML Data Analytics organization through key initiatives:- I developed a second-level management bench, which allowed us to scale AI/ML, Xcode, Swift, and FE/BE engineering. This expansion strengthened our capabilities, enabling us to tackle complex challenges effectively. - I integrated the legacy ID Studio's app team into the organization. This increased our engineering cloud services capacity, allowing us to cater to the specific needs of ID. This move enhanced our ability to support the innovative aspects of our product development. - Oversaw the expansion of Apple's presence in Brazil, where I managed a team of ~160+ individuals, including vendors. This expansion was essential for diversifying our talent pool and ensuring a global perspective in our engineering efforts. In addition to my responsibilities within the Hardware organization, I took on leadership roles in two new organizations:• Engineering Support Services, where I assumed responsibilities for DevBoard build, bring-up, dry run, BGA, and wire bonding. These activities were critical in ensuring the efficient development of new product. • The Hardware Reuse Program, reduced environmental waste and expenditures by providing high-quality hardware product for internal use. This initiative aligned to Apple's commitment to sustainability, and I introduced data capture/reporting mechanisms for both programs to track and optimize our environmental impact.

Cupertino, California, United States

In my role within Hardware Engineering's emerging Tools Team at Apple, Idelivered leadership and software development management that had atransformative impact on the organization. One of my key achievements waspartnering with Engineering Compute Services to create Epic cloud servicesbased on the OpenStack cloud platform. This initiative established Epic asHardware's contemporary development and hosting platform, positioning us forfuture success.I orchestrated the establishment of a multi-level organization that expandedour capabilities in various domains, including Xcode, Swift, Front-end,Back-end frameworks, AI/ML, and Data Science engineering. This expansion wasessential in keeping pace with evolving technology trends and ensuring thatour team remained at the forefront of innovation.One of my most significant accomplishments was expanding the team from just4 software engineers to a robust integrated team comprising approximately140 individuals. This team included both Apple Badge employees and onsitevendors, and it encompassed experts in various domains such as Architecture,Software Engineering, Site Reliability Engineering (DevOps), UX & UI,Quality Assurance, and Project Management. This expansion allowed us totackle complex and multifaceted projects effectively.This effort led to a remarkable 90% reduction in escaped defects, achievedthrough the adoption of Agile SCRUM, Continuous Integration, and Deployment(CI/CD), site reliability engineering, and automated testing on modernframeworks. These practices served as the foundation for the development ofnumerous future applications, enhancing the quality and reliability of oursoftware.

Cupertino, California, United States

In my role at Apple, I had the privilege of leading the management ofInstructional Products (IP) content for various Apple products, includingiTunes/Music, iLife products (GarageBand, iMovie, iPhoto, iDVD, and iWeb),and Professional Products (Aperture and Logic Pro). My journey at Applebegan as a full-time contractor, and I later transitioned to become apermanent employee, contributing to the success of the organization.One of my key responsibilities was collaborating closely with engineeringteams to prepare content and ensure the seamless alignment of applicationupdates. This involved integrating content updates into the continuousintegration of build systems, ensuring that our instructional materials werealways up-to-date and in sync with the latest product features.I also spearheaded the facilitation of a help-content and deliveryengineering system for the new macOS Lion App Store. This initiative wasinstrumental in ensuring that users had access to comprehensive help andsupport resources as they interacted with Apple's software products in theApp Store environment.One of my notable achievements was executing the successful transition ofiTunes and iLife's help content to an online system. This transition markeda significant shift from the previous in-box-only delivery system, making itmore convenient for users to access help resources and ensuring that ourcontent remained current and relevant.

Cupertino, California, United States

Full-time contractor dedicated to managing Instructional Products (IP) content for iTunes and iLife product releases (GarageBand, iMovie, iPhoto, iDVD, and iWeb).

San Francisco, Ca

International Technologists, Inc. (ITI) focuses on custom software development for consumer web, business-to-business web and extranet and/or internal software tools with an exceptional eye to the human interface design. We make the gathering, sharing and analyzing of data easy so users maintain their ‘top of mind’ intuitive awareness of how to use their software tools. A key to our success is the ability to push information to mobile devices real-time versus pulling information or waiting until a user is reconnected to their corporate network.

As the Managing Director I had profit and loss, business development and staffing responsibility of the business unit for largest FileMaker Pro, PHP and SalesForce.com development company globally. Managed a team of 23 engineers encompassing Technical Architects, Technical Leads, Project Managers, Human Interface Designers, QA Engineers, and Contractors.Oversaw physical operations of the business unit. Served as senior business analyst for key accounts such as Apple, Inc., Genentech, Gap, Inc. and LPK, Inc. Active participant in strategic planning with CEO, COO and CTO. Lead recruiting efforts for the Western Region increasing staff to meet growth demands. Deep participation for internal training serving as a subject matter expert for project management methodologies implementing best practices company wide. Deep participation in business intelligence and application deployments for Apple, FileMaker, Gap, Genentech, Boston Scientific and LPK.

Managed anchor accounts for FileMaker Pro and Web development. Acted as central contact for Apple account, interfacing with Senior Vice Presidents and Directors. Conducted needs analyses, scheduled on-site visits, developed proposals and provided post-sales follow up. Managed two Project Managers, two Developers and one Human Interface Designer and two Interns. Oversaw development of custom applications in FileMaker and PHP; managed resources for software development according to P&L statements. Worked closely with Soliant’s Managing Director and consulted Executives, providing feedback in effective tools to manage company growth. Developed standardized processes and incorporated current methodology. Managed telephone infrastructure support and coordinated special projects (i.e., publications used in teaching and certification).

Cupertino, California, United States

Serving as Lead Executive in planning for and executing business analysis, system analytics, and foundational gathering in software development. My work spanned schedule planning, human interface design, quality assurance processes and procedures, and deployment of custom built solutions. Provided leadership with management oversight on deployed systems for critical infrastructure and software tools.

Managed accounts with major finance and manufacturing companies for one of largest credit bureaus globally. Supervised team of eight developers in executing projects and delegated responsibilities to Direct Mail Program Manager. Established marketing matrices for online direct mail campaigns. Managed seven figure budgets in business across Chase, CB Fleet, Washington Mutual and Bank of America accounts. Generated high six figure new business annually through Bank of America account, retaining client for multiple projects and eliciting strong customer feedback.Rewrote existing web application to .NET, achieving deployment of 80 applications within four months, with no down time for Chase. Project decreased management time by 50%.Developed first online home equity mortgage applications for Washington Mutual account.Introduced standard operational procedures (forms, process, associated tools) to department.

Chicago, Illinois, United States

Chicago, Illinois, United States

Dodgeville, Wisconsin, United States